Human Resources Generalist
The Human Resources Generalist is responsible for providing day-to-day HR support to the employees, and managers in assigned location(s) in areas of policy and procedures, employee relations, performance management, employee engagement and recruiting, as well as tactical items to include Workday processing, data collection and reporting, and supporting the recruiting process to identify and select top talent. Ideal candidates have strong interpersonal and relationship building skills, empathy and a working knowledge of HR principles. Successful candidates are driven to contribute to our mission to be a best-in-class HR function, are comfortable with fast-paced work and can manage multiple, competing priorities.
This role is based in Phoenix, Arizona and reports to the Phoenix-based Director of Human Resources.
Key Responsibilities and Function:
• Build relationships with the business, establishing rapport to be viewed as a trusted HR partner.
• As a member of the HRBP team, partner in the design, development and execution of key HR strategic processes to include the performance management cycle, talent management activities, and facilitation of employee engagement planning and execution with the business leaders.
• Work directly with the employee population to determine engagement drivers, alleviate concerns, communicate key HR messaging, and provide a single point of contact for employees in assigned location and client group(s).
• As member of the HRBP team, ensure alignment, continuity of HR delivery, and consistency across all geographies.
• Exhibit sound reasoning and decision-making skills, applying HR principles as well as direction from manager to drive desired outcomes.
• Leverage internal HR partners including Talent Acquisition, Talent Development, Internal Communications, HR Systems and Analytics, and Total Rewards on various projects, looping in the appropriate partners for a given situation.
• Partner with Talent Acquisition and hiring managers to assist in recruiting top talent, making hiring decisions, and crafting employment offers based on market compensation data, ensuring appropriate offers are extended to selected candidates.
• Mitigate employment risk through training, guidance, coaching and providing oversight to challenging employee relations and other employment matters.
• Other duties as assigned.
Qualifications:
• Bachelor’s degree from accredited university in Human Resources, Business or related field is required.
• 5+ years of experience in HR as an HR representative, HR generalist or similar role
• Working knowledge of HR principles and procedures as well as basic understanding of the laws and regulations that govern the workforce.
• Proficiency in Microsoft Office (especially Word, Excel and PowerPoint) and Microsoft Outlook. Should be proficient and comfortable working with spreadsheets and data, ensuring data integrity and accuracy is maintained when working with Excel spreadsheets.
• Demonstrated ability to work in a fast paced environment, under pressure, on tight deadlines, and with a variety of tasks with shifting priorities.
• Strong interpersonal skills and the ability to build strong and lasting relationships with the employee base and management.
• Ability to communicate to employees at all levels, in a way they will understand.
• Exhibit ability to exercise sound judgment and knows when to escalate.
• Strong analytical, decision-making, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to cope with and lead through frequent and unexpected changes.
• Mindset of continuous improvement.
Preferences
• Experience in Workday, especially as it relates to business processes in hiring, performance management and reporting.
• Working in a shared services environment
• Financial Services industry knowledge and experience strongly preferred