HR Generalist

About Our Company:
At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.
We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.

A 2025 Great Place to Work®

In 2025, Infinx was certified as a Great Place to Work® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.

Location: Remote or Hybrid in Houston, TX

Summary Description:
This role is designed for an experienced HR Generalist who thrives in a fast-paced, service-oriented environment. In this role, you will serve as a key point of contact for employees, manage end-to-end HR processes, and support HR operations through HRIS administration, compliance, and data-driven decision-making. Success in this role is measured by accuracy, responsiveness, process improvement, and the ability to proactively identify and resolve HR issues before they escalate.

What Success Looks Like

• Delivering a seamless and positive onboarding and offboarding experience for employees
• Providing timely, professional, and accurate responses to employee inquiries
• Maintaining accurate and compliant HRIS data and employee records
• Using HR data and reporting to identify trends and support process improvements
• Proactively resolving employee relations and HR issues using sound judgment and critical thinking
• Supporting cross-functional HR initiatives with a collaborative, team-oriented mindset
• Ensuring compliance with federal, state, and local employment laws and regulations
• Contributing to a consistent, high-trust employee experience across the organization

• Serve as the first point-of-contact for employee inquiries, providing professional, timely, and customer-focused support
• Manage full-cycle onboarding and offboarding processes, ensuring accuracy, compliance, and a positive employee experience
• Maintain HRIS systems, employee records, and HR files with a high level of accuracy, confidentiality, and data integrity
• Support benefits administration and core HR operational processes
• Utilize HR data, metrics, and reporting to identify trends, support decision-making, and recommend process improvements
• Partner with cross-functional teams to support HR initiatives, workflow improvements, and organizational goals
• Proactively identify, assess, and resolve HR issues before escalation using sound judgment and critical thinking
• Ensure compliance with multi-state employment laws, regulations, and internal policies
• Support audits, compliance reporting, and HR projects as needed
• Assist in the development and implementation of HR policies, procedures, and best practices
• Perform other duties as assigned or required

• 3+ years of HR experience with increasing responsibility
• 3+ years of HRIS experience and HR systems administration
• Multi-state HR experience
• California HR experience preferred
• Experience leveraging HR data analytics for reporting and insights
• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Strong critical thinking, problem-solving, and analytical skills
• Excellent organizational skills with ability to manage multiple priorities
• Strong attention to detail and high level of confidentiality
• Professional communication and interpersonal skills
• Ability to work effectively in a fast-paced, team-oriented environment
• PHR or SHRM-CP certification preferred

• Access to a 401(k) Retirement Savings Plan
• Comprehensive Medical, Dental, and Vision Coverage
• Paid Time Off
• Paid Holidays
• Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services

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