HR Generalist TW

Essential Functions & Responsibilities

• Serve as a first point of contact for managers and employees on routine HR questions, policy interpretation, employee relations, and process guidance.
• Coordinate full-cycle onboarding - pre-employment requirements, I-9 verification, background and drug screens, offer letters, HRIS entry, and new-hire orientation.
• Support recruiting by posting roles, monitoring campaigns, scheduling interviews, maintaining candidate communication, and partnering with the HR team on consistent, objective selection.
• Coordinate employee status changes, terminations, exit documentation, and offboarding, keeping HRIS records accurate and up to date.
• Maintain accurate, confidential employee records and data - including employee numbers and swipe-card information - in UKG/Kronos.
• Administer leave programs, including short- and long-term disability, state-mandated PFML, leave tracking, employee communications, and return-to-work coordination.
• Partner with Payroll and support managers on time and attendance, pay practices, deductions, timekeeping review, and issue resolution within UKG/Kronos.
• Ensure compliance with federal, state, and local employment laws, pay and leave requirements, timekeeping regulations, and company policies.
• Maintain job descriptions, HR policies, procedures, benefits documents, and employee-facing resources on internal systems.
• Administer UKG Pro Learning Management System activities - training records, assignments, reporting, and employee access.
• Promote diversity, equity, inclusion, and belonging through fair, consistent, and inclusive HR practices and interactions.
• Use HR technology, reporting tools, and responsible AI to improve efficiency, data accuracy, communication, and employee support.

Qualifications

• Associate degree in Human Resources, Business Administration, or a related field required; bachelor's degree preferred.
• Prior HR Generalist, HR Coordinator, or related experience across recruiting, onboarding, HRIS administration, records, compliance, benefits, leave, or payroll coordination preferred.
• Working knowledge of Kronos, Workforce Dimensions, or UKG HRIS - payroll, timekeeping, employee data, reporting, and workflows; UKG Pro LMS experience a plus.
• Solid grasp of employment practices, HR compliance, recordkeeping, I-9 requirements, leave administration, and confidentiality standards.
• Proficiency with Microsoft Office (Outlook, Word, PowerPoint, Excel, Teams) and HR reporting tools, plus the ability to responsibly adopt new HR technologies, including AI-enabled tools.
• Meticulous attention to detail and accuracy, with strong written and verbal communication, organization, follow-through, initiative, and sound judgment.
• Ability to thrive in a high-energy, fast-paced organization while maintaining professionalism, confidentiality, and a service-oriented approach.