Handle routine HR inquiries, managing to completion
Conduct HR transactions including orientation, leaves of absences, exit meetings, etc.
Process HRIS transactions, ensuring data integrity and quality
Serve as the primary point of contact for guidance on HR policies, processes and self-service tools to employees and managers, escalating when necessary to internal COEs and external resources
Participate and assist with location events
Assist with departmental HR projects and initiatives as needed
Define, develop, and maintain concise documentation for procedures, work processes and reports
Collect, analyze, and prepare visual HR related information such as the preparation of scorecards and dashboards as warranted
Perform root-cause analysis using data, identify performance gaps and suggest process improvements that can streamline and improve customer service
PRIMARY LOCATION
West Point Facility
Numbers & Facts
Location
West Point, GA
Skills
Analysis Skillsunmatched
Customer Support/Serviceunmatched
Data Qualityunmatched
Documentationunmatched
HRIS/HRMSunmatched
Human Resources Processesunmatched
Process Improvementunmatched
Reporting Dashboardsunmatched
Root Cause Analysisunmatched
Scorecardingunmatched
Transaction Processing/Managementunmatched
Visual Informationunmatched
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