Description: The HR Learning Manager serves as a strategic partner and subject matter expert responsible for assessing organizational learning needs and designing innovative, high-impact development solutions. This role collaborates closely with business leaders, HR partners, and subject matter experts to identify performance gaps and deliver engaging, technology-enabled learning experiences that align with business objectives and compliance requirements. Leveraging modern instructional design practices and emerging technologies, the HR Learning Manager leads end-to-end learning initiatives—from concept through delivery—while continuously evaluating effectiveness and driving improvements to enhance employee capability and organizational performance.

Essential Duties and Responsibilities:

• Collaborates and partners with business leaders, HRBPs, team, and subject matter experts to conduct needs assessments to identify performance gaps, training needs, and desired development outcomes.
• Recommends appropriate learning solutions (eLearning, instructor-led in-person and virtual, learning paths, videos, other) based on best practices, business objectives, and learner needs.
• Designs and develops creative and innovative learning solutions using modern modalities such as AI-driven learning tools and adaptive pathways, custom animations and microlearning videos, simulations, gamified experiences, etc. that align with strategy, business objectives, and compliance requirements. 
• Identifies opportunities to incorporate emerging technologies to enhance scalability, personalization, and adult learner engagement.
• Uses authoring tools (e.g., Rise 360, Storyline 360, Vyond), visual design software, and multimedia creation platforms.
• Scripts and storyboard content for media production, animation, or immersive learning.
• Leads projects from concept through delivery, ensuring milestones are met.
• Maintains strong documentation and communicates effectively with stakeholders.
• Serves as the training expert and consultant for assigned areas within the bank.
• Facilitates training as needed.
• Evaluates the impact of learning programs (e.g., surveys, assessments, performance metrics) to ensure accuracy and knowledge share is appropriate and make continuous improvements to content and delivery methods.
• Thinks creatively and shows initiative regarding training for the entire organization and brings ideas forward for consideration. 
• Stays current on instructional design trends, adult learning theory, learning technologies, and best practices. Share insights and recommendations to continuously elevate learning across the organization.
• Performs other duties and responsibilities as assigned. 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required.

Skills:

• Ability to present information effectively in one-on-one and group situations.  
• Strong communication skills, both written and oral, formal, and informal.
• Ability to connect with people and build relationships that result in an open and effective learning environment.  
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and opportunities. 
• Proficient in training methodologies, curriculum development, and soft skills (communication skills, critical thinking, time management, team building, etc.)
• Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills are required.
• Demonstrated ability to successfully develop and deliver training programs utilizing skills in instructional design, program design, development, and training methodologies.