HR Manager - Investigations Unit

HR Manager - Investigations Unit

Salary

$120,244.80 - $171,912.00 Annually

Location

San Bernardino, CA

Job Type

Full-time

Job Number

26-16109CI-01

Department

Human Resources

Opening Date

09/19/2026

Closing Date

10/2/2026 5:00 PM Pacific

FLSA

Exempt

• Description
• Benefits
• Questions

The Job

HR is currently recruiting to fill an immediate Human Resources Manager vacancy to oversee the Countys Centralized Investigations Unit Team. Reporting to the Employee Relations Division Chief, the Human Resources Manager for Central Investigations provides leadership and oversight of the Countys Central Investigations function within the Employee Relations Division. The Manager is responsible for ensuring workplace investigations are conducted timely, thoroughly, impartially, and consistently with County policy, Personnel Rules, applicable labor agreements, and legal requirements.

As a member of the Employee Relations leadership team, this position works collaboratively across Employee Relations functions, including HR Business Partners (HRBP), Labor Relations, Equal Employment Opportunity (EEO), and other Human Resources partners. The Manager serves as a strategic partner in complex employee relations matters.

Key Responsibilitie include:

• Lead and manage the Central Investigations team, including investigators and professional HR staff responsible for conducting workplace and administrative investigations involving allegations of misconduct, policy violations, discrimination, harassment, retaliation, and other complex employee relations matters.
• Establish standards and expectations for timely, thorough, objective, well-documented, and defensible investigations, including appropriate case planning, interviews, evidence review, credibility assessments, findings, and investigative reports.
• Partner closely with HR Business Partners throughout the investigative process to ensure appropriate coordination regarding department concerns, case strategy, interim measures, investigation outcomes, and post-investigation actions.
• Collaborate with EEO, Labor Relations, Leaves & Disability Management/Return to Work, County Counsel, Risk Management, and other HR partners when matters involve overlapping areas of responsibility or require multidisciplinary review.
• Serve as a member of the Employee Relations leadership team, partnering with the Employee Relations Division Chief and other ER leaders to establish priorities, resolve complex cases, identify emerging issues, and promote consistent practices across the Division.
• Develop clear case intake, triage, referral, escalation, and handoff protocols so matters are directed to the appropriate ER resource, and responsibilities remain clear throughout the life of a case.
• Provide consultation to HR Business Partners and department leadership regarding investigative strategy, findings, risk considerations, and appropriate next steps, while maintaining appropriate separation between fact-finding and management decision-making.
• Coordinate with HR Business Partners and other ER partners regarding disciplinary actions resulting from investigations, including review of investigative evidence, consistency considerations, and preparation for Skelly or other administrative proceedings.
• Establish appropriate quality assurance and case review processes to promote consistency in investigative methodology, findings, documentation, and timeliness.
• Monitor investigation caseloads, aging, complexity, and outcomes; use case data and trends to identify systemic concerns, training opportunities, policy gaps, and areas requiring Countywide attention.
• Partner with ER leadership to identify recurring workplace issues and develop proactive interventions, manager education, tools, and training designed to prevent issues before they escalate to formal investigations.
• Provide coaching, professional development, and technical guidance to investigators and analysts while building a culture of accountability, collaboration, sound judgment, and continuous improvement.
• Develop and maintain productive relationships with department executives, managers, employee organizations, County Counsel, and other stakeholders while maintaining the independence and integrity of the investigative process.
• Assist the Employee Relations Division Chief with high-profile, sensitive, or complex employee relations matters and other strategic initiatives affecting the Division.
• Represent Employee Relations and Central Investigations in meetings, administrative proceedings, presentations, and cross-functional initiatives as assigned.

Collaborative Leadership

The successful candidate will be expected to lead beyond the boundaries of Central Investigations. The Manager must recognize when an issue requires expertise or involvement from another Employee Relations function and actively bring the appropriate partners together. The position requires a leader who values consultation, shares information appropriately, seeks diverse perspectives, and works toward solutions that support both individual departments and consistent Countywide HR practices.

The Manager will be expected to build strong partnerships with HR Business Partners and other ER leaders and to foster an environment where investigations, employee relations consultation, labor relations, EEO, and disability/leave management operate as interconnected functions.

For more detailed information, refer to the Human Resources Manager job description.

EXCELLENT BENEFITS

To review job-specific Exempt C level benefits, refer to:

Summary of Benefits for Exempt Group

Compensation Plan for Exempt Group

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, which may include a drug test, prior to employment. Travel: Travel throughout the County may be required. Employees may be required to make provision for transportation and use personal vehicles (mileage reimbursement at current IRS rate is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.

Minimum Requirements

Education: A Bachelors Degree in human resources management, industrial relations, organizational psychology, public or business administration, or another job relevant field.

Experience: Two (2) years of advanced professional human resources experience (equivalent to a Human Resources Analyst II or higher in San Bernardino County) administering or managing employee relations or EEO programs in a public sector/merit systems agency which includes responsibility for managing and resolving complex employee/labor relations matters such as employee grievances, investigations, and disciplinary actions. Qualifying experience must have included one (1) year of full scope supervisory responsibility for professional level staff in a public sector human resources setting.

Substitution: An additional two (2) years of qualifying experience may substitute for up to six (6) months of the required supervisory experience.

Desired Qualifications

The ideal candidate for this position will have extensive HR experience that is commensurate with the knowledge, skills and abilities required for the current vacancy in the Centralized Investigations Unit.

Specifically, the ideal candidate will:

• Has significant experience managing or conducting complex workplace investigations and employee relations matters.
• Demonstrates strong knowledge of public-sector employee relations, due process, discipline, labor relations, and employment law.
• Has demonstrated experience leading professional HR staff and developing high-performing teams.
• Has a track record of building productive relationships across HR disciplines and organizational boundaries.
• Understands how investigations intersect with employee relations, EEO, labor relations, disability management, litigation, and organizational risk.
• Demonstrates sound judgment regarding when to independently move a matter forward and when broader consultation or escalation is necessary.
• Can balance investigative independence with organizational collaboration.
• Uses data, case trends, and quality measures to improve processes and organizational outcomes.
• Is comfortable advising senior leaders on sensitive, high-risk, and highly complex employee matters.
• Communicates clearly and credibly with executives, managers, employees, unions, attorneys, investigators, and HR professionals.

Candidates with advanced degrees, JD, or other specialized training in employee relations and a firm understanding of federal and state employment and labor laws are highly desired.

Selection Process

Selection Process:

There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire. It is to your advantage to be explicit in your responses on the Application and Supplemental Questionnaire.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require technical assistance, please click HERE to review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer, or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans' Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans Preference points. For details and instructions on how to request these points, please refer to the Veterans Preference Policy.

For more important details, review the Applicant Information and County Employment Process guide.

Exempt Unit-Group C

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits* for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

• Retirement benefits subject to change.

01

Instructions: The information from the Application and the Supplemental Questions below will be reviewed to determine your qualifications and will provide the basis for a competitive evaluation with other candidates in the selection process. It is to your advantage to provide complete, organized, and detailed responses to each question. Note: Employers listed on this questionnaire must also be listed and fully detailed in the Work Experience section of your application.

• I have read and understand the above instructions.

02

Education: Indicate your highest level of education:

• A Bachelors Degree in human resources management, industrial relations, organizational psychology, public or business administration, or another job relevant field.
• Bachelors degree in another field not included above
• Associates Degree
• Some college
• Technical or Certificate Program
• High School or GED
• None of the above

03

Qualifying Experience: Do you have two (2) years of advanced professional human resources experience (equivalent to a Human Resources Analyst II or higher in San Bernardino County) administering or managing employee relations or EEO programs in a public sector/merit systems agency which includes responsibility for managing and resolving complex employee/labor relations matters such as employee grievances, investigations, and disciplinary actions?

• Yes, I possess two (2) years of qualifying experience as described above.
• No, I do not possess two (2) years of qualifying experience as described above.

04

HR Advanced Professional Experience: Describe your professional experience in the Human Resources functional areas listed below. Include your employer, dates of employment, specific assignment, duties performed, and level of responsibility. Investigations and Grievances, including: conducting and/or supervising employee relations grievances, EEO investigations, or related investigations; case and witness preparation; negotiating settlements; serving as primary advocate in formal grievance/arbitration hearings Disciplinary Actions, including: advising management of appropriate actions; preparing notices of proposed discipline and disciplinary orders; representing management in pre-disciplinary hearing, formal hearing/arbitrations; case and witness preparation; developing case strategy and presentation; negotiating settlements; acting as First or Second Chair during hearings; Skelly and/or Loudermill due process hearings Training and Organizational Development, including: identifying training needs; developing and measuring effectiveness of training programs; staff development, coaching, and guiding subordinate team members; advising and training managers and supervisors on a variety of topics

If you do not have experience in these areas, indicate "N/A".

05

Human Resources Supervisory Experience: Describe your experience administering human resources programs and overseeing staff as a full-scope supervisor. Your response should include the following:

• Description of programs administered • Number and titles of subordinate staff supervised • Full-scope supervisory duties, including assigning/reviewing work, approving time off, carrying out disciplinary actions, writing/signing work performance evaluations, interviewing and hiring, etc. • Responsibility for staff development, coaching, and training • Description of environment where experience was gained

Indicate "N/A" if you do not possess the experience requested.

06

Supervisory Experience - Substitution Option: Are you substituting two (2) or more years of additional qualifying experience for up to six (6) months of the required supervisory experience?

• Yes
• No

07

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

08

ATTENTION GMAIL USERS

We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. To access the guide, download the Gmail Filter Setup Instructions (PDF). Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.

• I understand

09

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.

Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

Employer San Bernardino County

Address 175 West Fifth Street, 1st Floor

San Bernardino, California, 92415-0440

Phone (909) 387-8304

TTY Users: 711

Website http://www.sbcounty.gov/jobs