HR Operations & Benefits Administrator

JOB SUMMARY

The HR Operations & Benefits Administrator is responsible for benefits administration, leave management, HR operations, and administrative compliance execution in support of BRR’s workforce and HR team. This role serves as the primary point of contact for employee benefits and leave inquires, partners closely with the Talent Acquisition & HR Advisor and HR & Payroll Administrator, and ensures consistent, high-quality HR service delivery across the firm.

This role operates within BRR’s HR function under the direction of the HR Director, partnering closely with the Talent Acquisition & HR Advisor and HR & Payroll Administrator to support employees, managers, and the broader HR team.

ESSENTIAL FUNCTIONS

Benefits Administration:

• Manages all aspects of BRR’s benefits programs including health, dental, vision, life, disability, FSA/HAS, and retirement plans.
• Leads open enrollment planning and execution including employee communications, system updates, and vendor coordination.
• Serves as the primary point of contact for employee benefits inquires; resolves issues with carriers and vendors in a timely manner.
• Supports the HR Director with benefit strategy; HR Director owns strategy, contract negotiations, and vendor relationships.
• Maintains accurate benefits enrollment records and ensures timely processing of changes, qualifying life events, and terminations.
• Monitors benefits utilization and prepare summary reports for HR Director review.

Leave Administration:

• Administers all leave programs including FMLA, ADA accommodations, state-specific leave laws, short-term disability, and personal leave.
• Serves as the primary point of contact for leave requests; guides employees and managers through the leave process.
• Maintains leave tracking records and ensures compliance with applicable federal and state leave requirements across all BRR locations.
• Coordinates with the HR & Payroll Administrator to ensure accurate leave coding and pay processing.
• Monitors leave trends and flags patterns or concerns to the HR Director.

HR Administrative Operations:

• Maintains and updates HR administrative processes, forms, and documentation to ensure consistency and accuracy across the firm.
• Identifies opportunities to streamline and improve HR processes and workflows; makes recommendations to the HR Director.
• Serves as backup for payroll processing in the absence of the HR & Payroll Administrator; maintains working knowledge of payroll systems and procedures.
• Manages employment verification requests, unemployment claims administration, and related documentation.
• Supports onboarding coordination in partnership with the Talent Acquisition & HR Advisor, including new hire paperwork and benefits orientation.
• Maintains accurate employee records in HRIS; ensures data integrity for benefits, leave and employment status.
• Assists with HR reporting and data requests as directed by the HR Director.

Administrative Compliance Execution:

• Maintains BRR’s employee handbook and HR policy documentation; coordinates updates and distribution under HR Director direction.
• Manages required federal and state labor law posting obligations across all BRR office locations.
• Conducts periodic I-9 audits and maintains I-9 documentation in compliance with federal requirements.
• Tracks and manages policy acknowledgment processes including annual employee signoffs.
• Supports HR Compliance filings and reporting (EEO-1, benefits filings, etc.) as directed by the HR Director.
• Monitors regulatory updates affecting benefits and leave administration; flags changes to the HR Director for review and decision.

General:

• Supports the Talent Acquisition & HR Advisor with recruiting-related tasks as needed, including scheduling, candidate coordination, onboarding logistics, and other activities that’s support an effective hiring process.
• Provides general HR administrative support to the broader HR Team as capacity allows.
• Performs other responsibilities as assigned.

ESSENTIAL QUALIFICATIONS

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 5+ years of HR experience with demonstrated focus on benefits administration and HR operations.
• Experience with leave administration (FMLA, ADA, state leave laws) strongly preferred.
• Multi-state HR experience a plus

Licenses/Certifications:

• SHRM-CP, SHRM-SCP, PHR, SPHR, or CEBS (Certified Employee Benefit Specialist) preferred.
• Valid driver’s license required.

Required Skills/Abilities:

• Strong knowledge of employee benefits programs, carrier administration, and open enrollment processes.
• Working knowledge of federal and state leave laws (FMLA, ADA, state-specific programs)
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to handle sensitive employee information with professionalism and confidentiality.
• Ability to manage multiple priorities and deadlines simultaneously.
• Proficiency with HRIS systems and Microsoft Office Suite.
• Proficiency with or ability to quickly learn BRR’s benefits administration and payroll platforms.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

Travel Requirements:

• 0–10%

Classification:

• Full-time, Exempt

BRR Architecture is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.