The HR Operations & Payroll Coordinator supports the Human Resources function by coordinating ADP reporting, payroll administration, time and attendance administration, employee recognition reporting, state licensing, provider credentialing, new-hire technology setup, and other assigned administrative operations.
Essential Duties & Responsibilities
ADP Reporting & Administration
- Generate and distribute routine and ad hoc reports from ADP Workforce Now.
- Prepare operational reports for leadership.
Payroll Administration
- Process payroll through ADP Workforce Now.
- Review payroll data for accuracy and completeness prior to payroll processing.
- Audit employee timecards and resolve routine payroll discrepancies in coordination with managers.
- Process payroll-related changes, including new hires, terminations, pay rate changes, deductions, and direct deposit updates.
- Assist employees and managers with routine payroll questions.
- Maintain payroll records and support compliance with company policies and payroll procedures.
Time & Attendance
- Review and process PTO requests in ADP.
- Generate time and attendance reports.
- Monitor time and attendance workflows to ensure timely processing.
- Assist managers with routine timekeeping questions.
Employee Recognition & Reporting
- Track positive patient feedback through Google Reviews, Sycle, patient emails, phone calls, and other recognition sources.
- Compile employee recognition information for leadership review and company recognition programs.
- Prepare recognition reports and summaries as requested.
State Licensing Administration
- Monitor Hearing Instrument Specialist (HIS) licensing requirements and renewal dates.
- Maintain licensing records and documentation.
- Coordinate renewal reminders and collect required documentation.
- Communicate with state licensing boards and employees regarding licensing requirements and examinations.
Provider Credentialing
- Work with the Insurance Coordinator to credential providers for any insurance company AHC participates with.
New Hire Technology Support
- Create company email accounts for new employees.
- Coordinate user account setup and system access.
- Ensure new hires have the necessary technology and system access prior to their start date.
- Coordinate shipment of company equipment when needed.
Administrative Operations
- Coordinate maintenance requests.
- Order office and clinic supplies.
- Process hearing aid orders.
- Coordinate phone forwarding requests.
- Perform other administrative duties as assigned.
Required Qualifications
- Previous administrative or operations experience.
- High School Diploma (Required)
- Experience processing payroll through ADP Workforce Now.
- Strong organizational skills.
- Excellent customer service and communication skills.
- Ability to prioritize multiple tasks.
- Close attention to detail.
- Proficient in Microsoft Office.