HR Partner (12 month contract), Rapid&Rural Logistics

Please note this is 12 month contract role

At Amazon, we are committed to being Earth's Safest Place to Work, Best Employer and Most Customer-Centric Company. To get there, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees - and you would play a key role in that journey! Our Human Resources leaders care deeply about the employee experience and support employees and managers to focus on people through engagement, technology and innovation. As you start your career at Amazon, the HR Partner role in our Shared People Experience and Technology (PXT) team can provide you with:

• Ability to influence change and foster an environment of inclusion for all employees.
• Skills in problem solving with diverse populations.
• Experience with working in a rapid and complex changing environment driven by continuous innovation.
• Knowledge and application of HR fundamentals.
• Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the employee experience.
• Exposure to a multi-faceted human resource organization to jumpstart your career.

Key job responsibilities

In this role, you will provide tactical HR support to front-line business leaders and their teams, ensuring the foundational aspects of people operations run smoothly. You will focus on executing HR processes, delivering employee services, and maintaining operational excellence in day-to-day people management activities. Your work will directly support Associates and managers by ensuring they have what they need to succeed in their roles.

As a Shared PXT team member, you will handle the essential HR functions that keep the business running. A typical day will most likely include the following responsibilities:

• Work with a team of PXT employees to deliver consistent, high-quality employee services.
• Support employees through standard HR processes.
• Serve as a reliable point of contact for employee questions and concerns through AtoZ and other approved channels, providing timely and accurate information.
• Promote adoption of HR technology and self-service tools to improve efficiency.
• Handle employee queries and situations with discretion, following established policies and procedures.
• Provide effective internal customer service with clear communication and attention to detail.
• Track and report on key HR metrics including attendance, turnover, and process completion rates.
• Maintain accurate employee records and ensure compliance with HR policies and procedures.
• Escalate complex issues to appropriate PXT partners or leadership when needed.
• Complete required training and stay current on HR policies, tools, and processes.
• Lead process improvement initiatives and participate in PXT projects that enhance employee experience and operational efficiency
• Be ready to work hard while having fun!

About the team

You are part of the International Shared PXT team, supporting R2L operations primarily in Italy.

Our team spans three countries, Italy, Spain and the UK. Together, we form a collaborative, cross-border HR function built on shared expertise and a remote-first model.

Your work will span all tactical aspects of Human Resources. In addition to daily operations, we have a strong emphasis on process improvement and AI integration leveraging emerging tools and technologies to better serve our clients.