HR People Operations Analyst

HR People Operations Analyst

Salary

$95,588.90 - $121,998.24 Annually

Location

City Hall - 710 NW Wall St, Bend, OR

Job Type

Full Time

Job Number

20260125

Department

Human Resources

Division

0I15

Opening Date

10/09/2026

Closing Date

10/28/2026 12:00 PM Pacific

• Description
• Benefits
• Questions

About the Role

The City of Bend is accepting applications for one (1), full-time HR People Operations Analyst. This is a FLSA Exempt (overtime in-eligible), non-represented position. The City may use this job posting to create an eligibility list for future hiring purposes. Please review the entire job posting, including the application requirements at the end.

HR's People Operations Analyst is a behind-the-scenes problem solver who helps improve the employee experience at every stage of employment. The role combines technology, process improvement, data analysis, and HR expertise to ensure the City of Bend's employees, managers, and HR professionals have effective tools, clear processes, and consistent support. From managing HR systems and performance reviews to improving recruitment, onboarding, and compliance programs, the People Operations Analyst helps HR operate efficiently so employees can do their best work.

Classification Framework: Human Resources Analyst

What Youll Do

The following duties are a sample of major duties performed in the role and not intended to be an exhaustive list.

• Improve and maintain HR systems, tools, and processes including serving as the City's NEOGOV administrator.
• Lead projects that make HR services more accessible, efficient, and effective.
• Analyze workforce data and provide reports, recommendations, and actionable insights.
• Support recruitment, onboarding, performance management, and employee experience initiatives.
• Collaborate with Department HR Managers to train and advise managers and employees on HR programs and best practices.
• Ensure HR processes are consistent, compliant, and aligned across the organization.
• Conduct classification, compensation, and organizational analyses.
• Collaborate with departments across the City to build trust, solve problems, and improve HR services.

Ideal Candidate

The ideal candidate is a collaborative and detail-oriented HR professional who combines strong technical aptitude with a passion for people, processes, and continuous improvement. They excel at managing HR systems, analyzing data, coordinating collaborative projects, and building effective partnerships across the organization. They are adaptable, customer-focused, and committed to creating consistent, efficient, and employee-centered HR programs that provide equitable outcomes, support the employee experience, and promote the organization as an employer of choice.

Working Knowledge:

• Human Resources principles, practices, and programs, including recruitment, onboarding, performance management, classification and compensation.
• Human Resources Information Systems (HRIS), applicant tracking systems, performance management platforms, and other HR technologies used to support employee lifecycle processes.
• Data collection, analysis, reporting, and interpretation techniques used to identify trends, support decision-making, and evaluate program effectiveness.
• Project management principles and methods, including planning, implementation, process improvement, change management, and stakeholder engagement.
• Business process analysis and continuous improvement methodologies used to improve efficiency, effectiveness, and service delivery.
• Federal and state employment laws, regulations, and compliance requirements applicable to public sector human resources functions.

Skills in:

• Analyzing complex quantitative and qualitative workforce data and translating findings into actionable recommendations
• Managing and optimizing HR systems, databases, workflows, and technology solutions.
• Planning, coordinating, and leading projects involving multiple stakeholders and competing priorities.
• Identifying process improvement opportunities and implementing practical, effective solutions.
• Ability to work independently with minimal direction, while also working as part of a team and collaborating with others.
• Manage a high volume of tasks at one time, including organizing and prioritizing own work and the work of others.
• Demonstrate a high attention to detail.
• Effectively communicate with others verbally and in writing, including by phone, e-mail, or in person.
• Ability to maintain strict confidentiality in all human resources matters.
• Skill in oral presentation and written communications and ability to utilize broad technology applications in documents processing, spreadsheets, data bases, power point presentations and publishing software applications.

Candidates who meet the listed minimum qualifications, including an equivalent combination of education and experience will be considered for an interview. Please ensure your application includes information about your education, relevant paid and unpaid work experience, and applicable licenses and certifications.

Minimum Qualifications:

• Bachelor's degree (B.A/B.S) from four-year college or university or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities as outlined in the job description.
• 4 to 5 years' experience in progressively responsible operational human resources roles.

Desired (but not required) Attributes:

• Prior experience in systems administration, recruiting, onboarding, and performance management.
• Prior HR experience in a government setting.
• PHR/SPHR, SHRM CP/SCPE Certification, or other HR Professional Certification.

Working Conditions:

• Work is primarily performed in a professional office environment, with regular use of computers and other standard office equipment.
• Work generally involves extended periods of sitting, standing and working at a computer station.
• Work may occasionally require travel between City facilities or other locations.

What to Know Before Applying

Application Deadline: Applications received by Wednesday, October 28, 12:00 PM (Noon) Pacific Time will be included in an initial review and be considered for interview. Initial interviews will be conducted the week of November 9, 2026.

Application Requirements: To be considered for this position, applicants must have a complete application and provide responses to both supplemental questions.

Veterans' Preference: Applications seeking Veteran's Preference as a qualified veteran or disabled veteran must attach appropriate documentation to their application. For more information click here.

Equity Statement: The City of Bend remains committed to building a workforce that advances diversity and inclusion within our community and all we do. We recognize that not everyone starts from the same place, and that gender, race, ability, sexual orientation, and other identities face different barriers. We welcome applicants from all backgrounds and are dedicated to creating an inclusive, safe, and respectful workplace where employees can thrive without these barriers. A more extended version of the City of Bend's Organizational Equity Statement is available upon request.

Benefits: The City of Bend offers an excellent competitive benefits package for Employees and Dependents for health and dental coverage, retirement benefits, and a robust paid leave program. Details are available on the benefits tab of the job posting.

Starting Compensation: Starting compensation is determined based on a pay equity analysis considering the candidate's education, applicable work experience, and internal equity. Please include all relevant information on your application.

Diversity & Equal Opportunity Employer Statement

The City of Bend is committed to fostering, cultivating and preserving a culture of diversity and inclusion. At the City of Bend, we dont just accept differences; we value them. We are proud to be an Equal Opportunity Employer and support the Americans with Disabilities Amendments Act (ADAAA) and the Oregon Equal Pay Act.

Employee Benefit Overview

August 1, 2025 - July 31, 2026

Regular Full Time Benefits:

Coverage is effective on the first day of the month, coinciding with or following date of hire.

(If the first day of work is on the first calendar day of the month, coverage is effective that day.)

High Deductible Health Plan (HDHP)

Medical, Vision and Prescription Coverage

Underwritten by PacificSource Health Plans

Full-time employees currently pay 10% of the total monthly premium. Benefit-eligible part-time employee premiums are pro-rated according to their regularly-scheduled hours, either at 50% (employees working 20-29 hours per week) or 75% (employees working 30-39 hours per week) of the full monthly premium.

Employee monthly premium:EmployeeEmployee & DependentsFull-time Employees$71.48$178.70Part-time 1 Employees (30-39 hours per week)$178.72$446.77Part-time 2 Employees (20-29 hours per week)$357.43$893.54

Health Reimbursement Account (HRA)

Third Party Administrator -- PacificSource Administrators (PSA)

This is an employer-funded account designed to reimburse employees for IRS-qualified medical expenses. Reimbursements are tax-free, and any unused HRA Comp-A fund amounts at the end of the plan year are transferred to the employee's VEBA account following first full year of employment (see below for VEBA account information). Coinsurance (Med-G) funding remaining at plan year end is forfeited and does not roll to the VEBA.

Employee monthly premium portion:

Employee

Employee & Dependents

Full-time EmployeesHRA (Comp - A)

Coinsurance (Med - G)$2,000

$1,250$4,000

$1,250Part-time 1 Employees (30-39 hours per week)HRA (Comp - A)

Coinsurance (Med - G)$1,500

$937.50$3,000

$1,335.75Part-time 2 Employees (20-29 hours per week)HRA (Comp - A)

Coinsurance (Med - G)$1,000

$625$2,000

$890.50

Employees also have the option to self-fund a Flexible Spending Account (FSA) for unreimbursed medical expenses to offset potential out-of-pocket liability under the medical/dental plans and potentially shelter their HRA Comp-A account to allow for larger rollover to their VEBA account at plan year end.

First Stop Health - Telemedicine: The City of Bend provides First Stop Health (FSH) telemedicine benefits for FREE to all medical-enrolled employees and up to seven (7) of their immediate family members.

Dental Plan

Underwritten by MODA

$2,000 calendar year benefit maximum per covered individual includes $1,000 one-time orthodontia benefit.

Full-time employees currently pay 10% of the total composite monthly premium.

Part-time benefit-eligible employee premiums are pro-rated according to their regularly scheduled work hours (50% for employees working 20-29 hours per week; 75% for those working 30-39 hours per week).

Employee composite monthly premium:

Employee with/without Dependents

Full-time Employees$15.40

Part-time 1 Employees (30-39 hours per week)$38.53

Part-time 2 Employees (20-29 hours per week)$77.05

VEBA Plan

Administered by HRA VEBA

Individual employee account that receives tax-free rollover amounts from the City-funded HRA Comp-A account remaining at the end of each plan year. The account belongs to the employee and may be invested in mutual funds similar to deferred compensation. The account can grow, tax free, and be used for future medical expenses and can be used either while still employed or after separation/retirement.

Flexible Spending Plan (FSA)

Administered by PacificSource Administrators (PSA)

Participation in the City of Bends Flexible Spending Plan is voluntary and allows employees to pay for IRS-approved health care-related expenses and dependent care through pre-tax payroll deduction.

Life, Personal Accident (AD&D) & Long-Term Disability Plans

Underwritten by New York Life

Group Basic Term Life Insurance: Benefit-eligible employees working at least 20 hours per week are eligible for a coverage amount of one times the employees annual salary, to a maximum benefit of $150,000, with a minimum benefit of $50,000. Coverage includes person accident coverage for loss of life and/or limb, per scheduled benefit package amounts.

Group Long-term Disability Insurance: Benefit-eligible employees working at least 20 hours per week are eligible for a a benefit of up to 66.67% of employee's covered earnings to a maximum of $9,000 per month.

Voluntary Life and AD&D: Active, full time employees of the City of Bend regularly working a minimum of 20 hours per week are eligible for additional voluntary coverage for the employee, spouse/domestic partner and dependent children.

Public Employees Retirement System (PERS)

The City of Bend participates in the PERS Retirement System. Employees become PERS members after working six full calendar months in a qualifying position requiring at least 600 hours worked per 12-month period. Contributions on the employee's behalf begin following completion of the six-month waiting period. The City makes "employer" contribution based on the employee's Tier I, II or OPSRP member status. The City also makes the "employee" member contribution of 6% of salary. For complete PERS program details, visit the website http://www.oregon.gov/pers

Employee Assistance Program

Underwritten by Canopy

This City-provided, confidential service helps employees privately solve problems that may interfere with work, family and life in general. Services are free to employees, their dependents and household members.

The City of Bend also offers the following voluntary benefit programs which are elective and funded through payroll deduction:

• AFLAC Supplemental Insurance (various plans are offered)
• MASA ground and air ambulance membership
• 457(b) Deferred Compensation Plans sponsored by Nationwide Retirement Solutions & Mission Square Retirement

___

Temporary Medical Only Benefits:

Coverage is effective on the first day of the month, coinciding with or following date of hire. (If the first day of work is on the first calendar day of the month, coverage is effective that day.)

High Deductible Health Plan (HDHP)

Medical, Vision, Prescription coverage

Underwritten by PacificSource Health Plans

Full-time, temporary employee(s) currently pay 10% of the total employee(s) monthly premium. Full-time, temporary employees are eligible for employee-only medical coverage. However, there is family coverage available should the employee choose to enroll and assume financial responsibility for the difference of premium.

Employee composite monthly premium:

EmployeeEmployee & DependentsFull-time Employees$71.48$1,143.69Deductible$2,000$4,000

Flexible Spending Plan (FSA)

Administered by PacificSource Administrators (PSA)

Participation in the City of Bends Flexible Spending Plan is voluntary and allows employees to pay for IRS-approved health care-related expenses and dependent care through pre-tax payroll deduction.

Public Employees Retirement System (PERS)

The City of Bend participates in the PERS Retirement System. Employees become PERS members after working six full calendar months in a qualifying position requiring at least 600 hours worked per 12-month period. Contributions on the employee's behalf begin following completion of the six-month waiting period. The City makes "employer" contribution based on the employee's Tier I, II or OPSRP member status. The City also makes the "employee" member contribution of 6% of salary. For complete PERS program details, visit the website http://www.oregon.gov/pers

Employee Assistance Program

Underwritten by Canopy

This City-provided, confidential service helps employees privately solve problems that may interfere with work, family and life in general. Services are free to employees, their dependents and household members.

The City of Bend also offers the following voluntary benefit programs which are elective and funded through payroll deduction:

• MASA ground and air ambulance membership
• 457 Deferred Compensation Plans sponsored by Nationwide Retirement Solutions and Mission Square Retirement

If you have Federal student loan debt, (private student loans not included), or are considering going back to school, you may benefit from the Student Loan Forgiveness Program.

• If you make 120 qualifying payments on your Federal student loan while working full-time for a qualifying employer, your Federal student loan debt may be forgiven.

Always check the loan servicer and type of loan you have to ensure you qualify.

01

The City uses an anonymous application review process; in lieu of a cover letter or resume, please share in the space below how your unique skillset and experience make you particularly qualified for this role. Please limit your response to 350 words or less.

02

The City utilizes a suite of products from NEOGOV to support our employee life cycle. Please share your experience using, implementing, and/or administering NEOGOV or similar products including your role and responsibilities. Please limit your response to 350 words or less.

Required Question

Employer City of Bend

Address 710 NW Wall Street

Bend, Oregon, 97701

Phone 541-388-5525

Website http://www.bendoregon.gov