HR Reception & Records Coordinator

Posting Details

Posting Summary

Working Title HR Reception & Records Coordinator Role Title Admin and Office Spec III Role Code 19013-SW FLSA Nonexempt Pay Band 03 Position Number 28300004 Agency J. Sargeant Reynolds Community College Division J. Sargeant Reynolds Community College (Div) Work Location Henrico - 087 Hiring Range $45,000 - $55,000 Emergency/Essential Personnel No EEO Category 5-Paraprofessionals Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

This position will generally work within normal business hours, however, may need to work outside of these hours occasionally.

Sensitive Position Yes Job Description

Reynolds is one of the largest community colleges in Virginia and serves Virginia's capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

The HR Reception & Records Coordinator serves as the primary front-line administrative contact for the Human Resources department and provides professional, welcoming, and responsive service to faculty, staff, applicants, students, visitors, and college administrators.

The position is responsible for coordinating the HR reception area, responding to routine HR inquiries, directing individuals to appropriate HR resources, maintaining official personnel records, processing and organizing employment documentation, and providing administrative support for employee lifecycle activities.

The HR Reception & Records Coordinator ensures that personnel records are accurate, organized, secure, confidential, and maintained in accordance with applicable records-retention requirements, college policies, VCCS requirements, and state and federal regulations.

The position works closely with HR staff and other college departments to support recruitment, onboarding, personnel transactions, employee separations, records management, HR reporting, and overall HR service delivery.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

The successful candidate should demonstrate:

• Knowledge of general administrative and records-management practices.
• Basic knowledge of Human Resources terminology and employee lifecycle processes.
• Ability to maintain accurate and well-organized personnel records.
• Excellent attention to detail and accuracy.
• Strong customer-service skills.
• Ability to communicate professionally with individuals at all organizational levels.
• Ability to handle confidential and sensitive information with discretion.
• Strong computer, data-entry, and document-management skills.
• Ability to learn and effectively use HR information systems.
• Strong organizational and time-management skills.
• Ability to prioritize work and meet deadlines.
• Ability to identify discrepancies and obtain clarification when needed.
• Ability to work independently and as part of a collaborative HR team.
• Commitment to providing equitable, respectful, and professional service to the college community.

Required Qualifications

• Demonstrated experience providing administrative, records-management, customer-service, human resources, or related support.
• Demonstrated ability to maintain accurate records and appropriately handle confidential and sensitive information.
• Proficiency with Microsoft Office or comparable business applications.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Demonstrated ability to provide professional and courteous customer service.
• Demonstrated ability to manage multiple priorities and meet established deadlines.
• Demonstrated ability to establish and maintain effective working relationships with employees, managers, applicants, and members of the college community.

Preferred Qualifications

• Associate or bachelor's degree in Human Resources, Business Administration, Office Administration, Public Administration, or a related field.
• Experience working in a human resources department.
• Experience working in higher education, government, or another public-sector environment.
• Experience using an electronic document-management system.
• Experience using an enterprise human resources information system.
• Knowledge of VCCS and/or DHRM policies and procedures.
• Experience supporting employee onboarding and/or recruitment activities.
• Experience with records-retention and document-management practices.

Additional Considerations

Physical and Work Environment

The position is primarily performed in an office environment and requires regular interaction with employees, applicants, visitors, and college personnel. The incumbent may be required to sit or stand for extended periods, use a computer and telephone regularly, retrieve and file documents, and occasionally move or organize records and office materials.

Operation of a State Vehicle No Supervises Employees No Required Travel

As needed between college campus or for college events.

Posting Detail Information

Posting Number CLS_4757P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 09/18/2026 Job Close Date 10/18/2026 Open Until Filled No Agency Website www.reynolds.edud Contact Name Email talent@reynolds.edu Phone Number Special Instructions to Applicants

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/101429

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

• Unofficial Transcripts
• Other Document
• Certificate
• Alternative Hiring Process Letter
• SF-50 (Documentation of involuntary separation from Federal Agency)