HR Recruiter and Office Coordinator

At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business—we believe in empowering our people. As a global leader in specialty travel medical and trip protection insurance, we are passionate about preparing travelers for the unpredictable while fostering a work environment where bold ideas and transformative solutions are valued at every level. Our mission, "To Be a Good Company," reflects our commitment to people and community, recognizing the importance of giving back and driving positive change.

We are proud to be named as a Top WorkplaceWinner for the past four years by IndyStar! 

If you are a motivated professional with the skills and experience to succeed in this role, we encourage you to apply and join our team. Join a team where your success is our priority!

This role is Hybrid, you must be able to come into Carmel, IN office.  

Key Responsibilities:

Talent Acquisition

• Partner with hiring managers to understand hiring needs and develop effective recruiting strategies for assigned positions.
• Manage the full-cycle recruitment process, including sourcing, screening, interviewing, coordinating interviews, extending offers, and supporting pre-employment activities.
• Source qualified candidates through job boards, social media, employee referrals, networking, and other recruiting channels.
• Coordinate background checks, employment screenings, offer documentation, and onboarding activities.
• Maintain accurate candidate records within the applicant tracking system and provide recruiting updates to hiring managers.
• Deliver an exceptional candidate and hiring manager experience through clear communication, responsiveness, and proactive follow-up.
• Ensure recruiting activities comply with company policies and all applicable employment laws and regulations.
• Build strong relationships with hiring managers and candidates by providing reliable support and following through on commitments.

Office Administration

• Coordinate daily office operations and serve as a primary point of contact for office-related needs.
• Order and maintain office supplies, equipment, and other workplace resources.
• Manage incoming and outgoing mail, packages, and shipping activities.
• Support office moves, workspace assignments, facilities projects, and vendor coordination.
• Maintain office records, files, and administrative systems to ensure accurate documentation.
• Provide administrative support to leadership and assist with special projects and team initiatives.
• Partner with building management, vendors, and service providers to ensure a safe, organized, and efficient office environment.

Skills and Experience Needed:

• High School or GED
• 2+ years of recruitment and administrative support experience
• Possess and have ability to apply basic knowledge of principles, practices, and procedures
• Good written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
• Good organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
• Experience working with applicant tracking systems preferred
• Intermediate proficiency and experience using Microsoft Office Package (Excel, Access, PowerPoint, Word)

What We Offer

• Hybrid Schedule, 2 days work from home and 3 days in office (fully remote work not available)
• Strong learning culture with ongoing development opportunities
• Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
• Basic life and disability insurance
• 401(k) plan with 6% company match
• 20 days of PTO, two floating holidays, approximately 11 paid holidays, and volunteer time off
• Paid parental leave
• Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
• Student loan matching program

WorldTrips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report. 

As an insurance company, we comply with certain federal, state and local laws such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e)), which restricts our ability to employ individuals with certain types of criminal convictions. Where not restricted by law and for criminal history not covered by this law, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law.     

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