On-Board Services is hiring a HR Service Center-Customer Service- Remote
For immediate consideration please send your resume to
resumes@onboardusa.com
Subject Line: Position Title and State you are Located
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About Us:On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.
Position Details:
Position Type: Contract
Job Location: Remote/Schaumburg, Il
Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance
Compensation: $18.50/hour
Position will be primarily virtual but requires scheduled in office days in Schaumburg, IL twice monthly
The successful candidate will be responsible for managing a high volume of inbound calls and email inquiries related to Human Resources and payroll matters, ensuring timely, accurate, and professional resolution of employee and customer concerns. This role requires the ability to effectively utilize service center knowledge articles and established procedures when addressing a wide range of inquiries.
The ideal candidate will demonstrate strong problem-solving skills by assessing customer needs, gathering and clarifying information, conducting thorough research, and delivering appropriate solutions. Responsibilities also include maintaining accurate and detailed records of all interactions within the case management system to ensure compliance, consistency, and a seamless customer experience.
Candidates should possess exceptional customer service skills, along with strong written and verbal communication abilities. Previous experience in a call center, HR service center, payroll environment, or customer support role is highly preferred. The ability to manage multiple priorities, work in a fast-paced environment, and maintain a high level of professionalism and confidentiality is essential for success in this position.
Apply Today!
www.onboardusa.com
On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.
The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board’s Mission is to provide “Flexible Service by applying the talents of our people, work processes and technology to meet our clients’ expectations in a Safe, Responsible and Dependable manner.”
On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.
JD# 26-01225