HR Shared Service Coordinator

Burnett Specialists

Houston, TX

Apply

JOB DETAILS

SALARY

$50–$75 Per Hour

SKILLS

Background Investigation, Best Practices, Business Administration, Candidate Screening, Communication Skills, Corporate Policies, Customer Relations, Customer Support/Service, Data Management, Detail Oriented, Documentation, Employment Law, Follow Through, HRIS/HRMS, Human Resources, Human Resources Processes, Maintain Compliance, Maintenance Services, Onboarding, Operational Support, Organizational Skills, People Management, Process Development, Process Improvement, Regulatory Requirements, SAP, Service Delivery, Standard Operating Procedures (SOP), Standards Development, Systems Administration/Management, Time Management, Transportation Regulations

LOCATION

Houston, TX

POSTED

30+ days ago

Contract HR Shared Services Coordinator role with a Downtown Houston client. This is a 6-month contract role with the potential to go full-time based on performance.

Job Title: Coordinator, HR Shared Services

Location: Downtown

Parking Cost: $50-75/month for cheapest floor

Contract Duration: 6 months, potential for conversion to full-time.

Schedule: Hybrid 1 WFH day on Friday

Pay: $27.89$28.85/hour

Interview Process: 1 Round Teams

Job Summary:

As a Coordinator, HR Shared Services, you will play a key role in supporting the centralized delivery of HR services across the organization. Your responsibilities will include scheduling interviews, initiating background checks, drug tests, and other required screenings. This role also includes broader HR operational support, ensuring consistency, accuracy, and efficiency in HR processes and employee experience. You will collaborate closely with multiple HR functions including Talent Acquisition, HR Operations, Total Rewards, and Benefits to provide seamless and customer-focused HR support to employees and leaders.

Essential Functions:

Facilitate background checks, drug tests, and other required screenings, ensuring candidates meet job qualifications and company standards to support responsible hiring practices
Serve as a first point of contact for HR-related inquiries from employees, managers, and business partners, providing accurate information or routing requests appropriately
Escalate complex issues to appropriate HR team members while ensuring follow-through and resolution
Ensure adherence to all DOT (Department of Transportation) hiring regulations and standards
Maintain working knowledge of federal, state, and local employment laws as well as current HR best practices
Support HR processes throughout the employee lifecycle, including onboarding, offboarding, job changes, and employee data management within HR systems
Maintain and update employee records with a high degree of accuracy and confidentiality
Collaborate with HR business partners and specialists to ensure timely completion of HR transactions and service requests
Ensure all HR documentation is complete, accurate, and maintained in accordance with company policies and legal requirements
Contribute to the development of standard operating procedures (SOPs) and training materials
Identify opportunities to streamline HR processes and improve service delivery
Maintain strong communication and customer service skills while interacting with employees at all levels of the organization
Handle sensitive information with discretion and confidentiality

Basic Qualifications:

Education:

Associates or Bachelors degree from an accredited college or university in Human Resources, Business Administration, or a related field

Experience:

Minimum of 24 years of experience in HR administration or a shared services environment
Familiarity with HRIS systems (such as SAP SuccessFactors)
Strong organizational skills and attention to detail
Excellent communication and customer service skills
Ability to handle sensitive information with discretion and confidentiality

HR Shared Service Coordinator

Burnett Specialists

Houston, TX

About the Company

Burnett Specialists

Resume Resources