HR Shared Services Assistant

HR Shared Services Assistant

Position Type: Full Time, non-exempt, Temp to Hire employee.

Salary: $26.00 - $29.00 hourly, DOE; may be eligible for bonus.

Location: This position based onsite at the Service Center in San Juan Capistrano, CA and maybe eligible for a hybrid work option after a 90-day probationary period (not fully remote).

About the Company:

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 378 facilities in the long-term care continuum that employ over 55,000 employees.

ESI is known as the "Service Center" and provides the facilities and leaders it serves with "back-office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows the onsite leaders and caregivers to focus on day-to-day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people.

We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") seriously. We want an individual in this role who will demonstrate these values through actions and words.

About the Opportunity:

The HR Services Assistant role provides frontline support across multiple HR functions within a shared services model. This role serves as the primary point of contact for employee inquiries within the HR Shared services function, ensuring accurate information, strong customer service, and effective collaboration across teams. The position requires strong problem‑solving skills, attention to detail, and the ability to manage multiple priorities while maintaining organized records and contributing to ongoing process improvements.

Job Duties and Responsibilities include, but are not limited to:

• Provide outstanding customer service and support for employee inquiries across multiple HR functions, including onboarding, benefits, records administrations, offboarding, and HR projects.
• Communicate and collaborate effectively with employees, managers, and cross functional teams.
• Demonstrate strong problem-solving skills and a proactive approach to issue resolution.
• Ensure customer service standards are consistently met.
• Maintain accurate and organized records, paperwork, and documentation.
• Analyze data and trends to improve HR-related processes and recommend enhancements.
• Travel may be required occasionally.

Preferred Qualifications:

• 1+ years of experience as a HR Assistant or similar junior HR role is a plus.
• Familiarity with a HRIS such as Workday preferred but not required.
• Bachelor of Science in Human Resources Management or similar field a plus.

Desired Skills:

• Organizational skills.
• Experience in providing HR Services support across multiple functions, including onboarding, benefits, and records management.
• Proficiency with HR systems of record, ticketing systems, phone system, and Microsoft Office (Teams, Word, Outlook, Excel, PowerPoint).
• Strong ability to work independently as well within a team environment.
• Excellent organizational and time management skills with the ability to handle multiple priorities in a fast-paced setting.
• High level initiate with no task too large or too small.
• Strong attention to detail and accuracy in data entry and communication.
• Bilingual (English/Spanish) preferred but not required.

Additional Information:

• Pre-employment criminal background screening required.

What We Offer:

We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. Additionally, enjoy access to our fully equipped onsite gym (San Juan Capistrano office location). We also believe in supporting our employee's professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com.

Ensign Services, Inc. is an equal opportunity employer. If you need assistance or accommodation during the application process, please contact us at 888-659-3616.

Job ID 1569