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HR Shared Services - Operations Administrator

ECLARO

Milwaukee, WI

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JOB DETAILS
SALARY
$30 Per Hour
SKILLS
Billing, Case Management, Corporate Policies, Cross-Functional, Dental Insurance, Detail Oriented, Diversity, Document Management, Genetics, Human Resources Processes, Payroll Management, Problem Solving Skills, Process Development, Regulatory Compliance, Service Level Agreement (SLA), Staff Training, Standard Operating Procedures (SOP), Sustainability, Team Lead/Manager, Time Management, Vision Plan, Workplace Issues
LOCATION
Milwaukee, WI
POSTED
5 days ago
HR Shared Services - Operations Administrator
Job Number: 26-00617

Use your skills where environmental innovation meets global impact. ECLARO is looking for an HR Shared Services - Operations Administrator for our client in Milwaukee, WI.

Our client is a leading environmental solutions provider focused on water, waste, and energy services that drive sustainability and resource recovery. If you’re ready to make a meaningful impact, this opportunity is for you.

Responsibilities:
  • Respond to all inquiries via telephone and email, utilizing available tools and resources.
  • Track all issues in the case management system from initiation to resolution.
  • Problem-solve and seek guidance to respond to questions and inquiries effectively.
  • Work with HR Business Partners (HRBPs), Centers of Excellence (COEs) and Subject Matter Experts (SMEs) to resolve questions relating to employee data and address issues arising from calls or email inquiries, in line with company policies and procedures.
  • Research and resolve first-tier questions regarding employee issues, escalating complex issues to Senior Team Management in a timely manner.
  • Manage HRSSC / Payroll mail (incoming and outgoing) and FedEx shipping.
  • Process invoices for HR vendors, as needed.
  • Collaborate cross-functionally with other departmental functions Perform document management tasks, update Standard Operating Procedures (SOPs) and Quick Reference Guides (QRG).
  • Support staff training initiatives.
  • Other duties as assigned.
  • Follow established HR processes, procedures, and Service Level Agreements (SLAs).
  • Adhere to scheduled work hours and maintain reliable attendance.
  • Work collaboratively within the HR Shared Services team.
  • Maintain a high level of accuracy and attention to detail in all tasks.
  • Uphold confidentiality and professional standards at all times.

Pay Rate: $17.86 / Hour

If hired, you will enjoy the following ECLARO Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

If interested, you may contact:
Maria Navarro
maria.navarro@eclaro.com
513-725-0112
Maria Navarro | LinkedIn

Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

About the Company

E

ECLARO

Eclaro is a Business and Technology Consulting Firm that connects top talent with opportunities nationwide. We have direct access to Hiring Managers from leading Fortune 1000 organizations in almost every industry segment, with particular expertise in:

• Technology and Business Consulting
• Financial Services and Insurance
• Pharmaceuticals and Life Sciences
• Consumer Products, Public Sector, and Utilities

Eclaro provides fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including:

• Consulting
• Professional Hiring
• Global Integrated Delivery™
• Managed Services

Eclaro recruits and manages a staff of highly skilled individuals in an array of specialized disciplines enabling our clients to leverage new opportunities, respond to increased and changing demands, and increase their profitability.

Eclaro’s Management Team averages over 25 years of experience in partnering with clients in technical, corporate operations and human capital solutions. We hold ISO 9001:2008 certification and have achieved SOC 2 Type 2 certification in Security, Availability and Confidentiality. Eclaro’s decades of expertise and collaborative practice have proven that The Right People are The Answer.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1999
WEBSITE
http://www.eclaroit.com

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