HR Specialist

Essential Duties and Responsibilities

• Serve as a primary HR point of contact for employees throughout the onboarding process, providing timely, professional, and solutions-focused support.
• Coordinate and manage the end-to-end onboarding process to ensure employees and contractors have a positive, organized, and compliant onboarding experience.
• Track and maintain onboarding documentation for employees and contractors, ensuring records are complete, accurate, and compliant.
• Monitor ongoing licensure, certifications, credentials, and other required documentation necessary to maintain compliance with state and federal regulations and company requirements.
• Coordinate and track caregiver health requirements, including health documentation, authorizations, screenings, and other applicable compliance requirements.
• Conduct routine and scheduled HR compliance audits, identify documentation or process deficiencies, and proactively follow up to ensure timely resolution.
• Monitor completion of required Learning Module and HealthStream training assignments and provide timely follow-up and escalation when compliance requirements are not met.
• Collaborate with Compliance, Learning and Development, and operational leaders to audit employee and contractor records and support timely completion of annual training requirements.
• Maintain accurate employee and contractor information within HR systems and ensure data integrity across applicable HR platforms.
• Provide guidance to employees and managers regarding HR policies, procedures, onboarding requirements, and standard HR processes.
• Independently manage assigned HR projects from planning through completion, including tracking deadlines, communicating updates, identifying risks, and escalating barriers when appropriate.
• Develop and maintain HR tracking tools, audit reports, and process documentation to support compliance and operational effectiveness.
• Identify process gaps, recurring concerns, and opportunities for improvement and recommend practical, sustainable solutions.
• Respond to employee, contractor, and leadership inquiries with a high level of professionalism, urgency, confidentiality, and customer service.
• Exercise sound judgment and problem-solving skills when researching and resolving HR-related concerns.
• Partner cross-functionally with Operations, Compliance, Payroll, IT, Learning and Development, and other departments to resolve employee and contractor issues.
• Support the onsite HR team with employee relations documentation, HR initiatives, special projects, and other operational HR needs.
• Assist with maintaining HR standard operating procedures (SOPs), workflows, and best practices to promote consistency and accountability.
• Prioritize and independently manage a high-volume workload while meeting established deadlines and compliance expectations.
• Maintain strict confidentiality and appropriately handle sensitive employee and organizational information.
• Maintain current knowledge and understanding of federal and state employment laws, regulations, and HR best practices affecting human resources management.
• Consistently demonstrate the Giving HEART values and contribute to a positive, collaborative, and professional workplace culture.
• Perform other comparable and related duties as assigned.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent HR experience may be considered.
• Minimum of 2-3 years of progressive Human Resources experience, preferably in an HR Specialist, HR Generalist, compliance, or HR operations role.
• Previous experience supporting HR compliance, employee onboarding, personnel records, credential tracking, or regulatory requirements.
• Demonstrated ability to independently manage multiple priorities, projects, and deadlines.
• Strong attention to detail with the ability to identify discrepancies and proactively resolve issues.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Demonstrated customer service and relationship-building skills.
• Strong critical thinking, research, and problem-solving abilities.
• Ability to exercise sound judgment and maintain confidentiality when handling sensitive HR matters.
• Proficiency with Microsoft Office applications and experience working with HRIS and learning management systems.
• Experience with UKG and HealthStream preferred.

Knowledge, Skills, and Abilities

The successful HR Specialist II will be:

• Highly organized and detail oriented.
• Independent, proactive, and self-driven.
• Accountable and committed to following tasks through completion.
• Comfortable working in a fast-paced and evolving HR environment.
• Skilled at managing projects, priorities, and competing deadlines.
• Compliance-focused with a strong auditing mindset.
• Solutions-oriented and able to identify problems before they escalate.
• A strong communicator who provides exceptional internal customer service.
• Collaborative and capable of building positive relationships across departments.
• Adaptable and willing to support changing organizational priorities.
• Professional, approachable, and committed to the Giving HEART culture.