Job Summary
Our client is seeking proactive and well-rounded HR Generalist to support our growing client base. This is not a traditional in-house HR role—this position operates as part of our outsourced HR team, supporting multiple organizations across a range of industries.
The role is heavily focused on day-to-day HR support, while also assisting with payroll processing and benefits administration. You will serve as a key point of contact for assigned clients, helping them navigate employee issues, compliance requirements, and administrative HR functions.
The ideal candidate is comfortable working in a fast-paced, client-driven environment, can shift between priorities, and has experience using HRIS platforms to execute HR, payroll, and benefits-related tasks.
Key Responsibilities
HR Support & Employee Relations
- Serve as a primary HR contact for assigned clients, providing guidance on employee relations, policy interpretation, and workplace issues
- Support disciplinary actions, performance management, and workplace investigations while ensuring compliance with applicable laws
- Assist clients with onboarding, terminations, and general HR administration
Benefits Administration
- Manage employee benefit enrollments, changes, and ongoing inquiries
- Coordinate with carriers and internal teams to ensure accurate deductions and eligibility
- Support ACA compliance, COBRA administration, and leave management processes (FMLA, disability, etc.)
- Utilize platforms such as Employee Navigator and carrier portals to maintain accurate records
Payroll Support
- Assist with payroll processing across multiple clients and pay cycles
- Troubleshoot payroll discrepancies and respond to client questions
- Support new client implementations, including data setup, imports, and system training
- Work within platforms such as ADP, Paychex, or similar systems
HRIS & Systems Utilization
- Use HRIS platforms to manage employee data, reporting, onboarding workflows, and benefits administration
- Ensure data accuracy across systems and support process improvements
- Assist clients in navigating and utilizing their HR/payroll systems effectively
Client Support & Relationship Management
- Build strong working relationships with clients and serve as a reliable day-to-day resource
- Participate in client meetings, both virtual and on-site, to provide HR support and training
- Travel locally as needed to support client needs
What Success Looks Like
- Clients view you as their “go-to” HR resource
- Issues are handled proactively—not reactively
- Payroll and benefits processes run smoothly with minimal errors
- You can comfortably move between multiple clients and priorities without losing detail
Qualifications
- Bachelor’s degree in Human Resources, Business, or related field
- 3+ years of experience in an HR Generalist, HR support, or similar role
- Experience supporting multiple business functions (HR, payroll, benefits)
- Experience supporting multiple clients or locations preferred
- Strong working knowledge of employment laws and HR best practices
- Hands-on experience with HRIS platforms (ADP, Paylocity, Paychex, Employee Navigator, etc.)
- Strong communication skills with the ability to work directly with business owners and leadership teams
Work Environment & Requirements
- Ability to travel locally to client sites as needed
- Comfortable working both independently and as part of a team
- Flexibility to occasionally support client needs outside standard business hours
- Prolonged periods of computer work
Why This Role is Different
- Exposure to multiple industries and business environments
- Opportunity to develop deeper expertise across HR, payroll, and benefits—not just one area
- Be part of a team that acts as a true extension of our clients’ businesses