HR Specialist

Job Summary

Our client is seeking proactive and well-rounded HR Generalist to support our growing client base. This is not a traditional in-house HR role—this position operates as part of our outsourced HR team, supporting multiple organizations across a range of industries.

The role is heavily focused on day-to-day HR support, while also assisting with payroll processing and benefits administration. You will serve as a key point of contact for assigned clients, helping them navigate employee issues, compliance requirements, and administrative HR functions.

The ideal candidate is comfortable working in a fast-paced, client-driven environment, can shift between priorities, and has experience using HRIS platforms to execute HR, payroll, and benefits-related tasks.

Key Responsibilities

HR Support & Employee Relations

• Serve as a primary HR contact for assigned clients, providing guidance on employee relations, policy interpretation, and workplace issues
• Support disciplinary actions, performance management, and workplace investigations while ensuring compliance with applicable laws
• Assist clients with onboarding, terminations, and general HR administration

Benefits Administration

• Manage employee benefit enrollments, changes, and ongoing inquiries
• Coordinate with carriers and internal teams to ensure accurate deductions and eligibility
• Support ACA compliance, COBRA administration, and leave management processes (FMLA, disability, etc.)
• Utilize platforms such as Employee Navigator and carrier portals to maintain accurate records

Payroll Support

• Assist with payroll processing across multiple clients and pay cycles
• Troubleshoot payroll discrepancies and respond to client questions
• Support new client implementations, including data setup, imports, and system training
• Work within platforms such as ADP, Paychex, or similar systems

HRIS & Systems Utilization

• Use HRIS platforms to manage employee data, reporting, onboarding workflows, and benefits administration
• Ensure data accuracy across systems and support process improvements
• Assist clients in navigating and utilizing their HR/payroll systems effectively

Client Support & Relationship Management

• Build strong working relationships with clients and serve as a reliable day-to-day resource
• Participate in client meetings, both virtual and on-site, to provide HR support and training
• Travel locally as needed to support client needs

What Success Looks Like

• Clients view you as their “go-to” HR resource
• Issues are handled proactively—not reactively
• Payroll and benefits processes run smoothly with minimal errors
• You can comfortably move between multiple clients and priorities without losing detail

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field
• 3+ years of experience in an HR Generalist, HR support, or similar role
• Experience supporting multiple business functions (HR, payroll, benefits)
• Experience supporting multiple clients or locations preferred
• Strong working knowledge of employment laws and HR best practices
• Hands-on experience with HRIS platforms (ADP, Paylocity, Paychex, Employee Navigator, etc.)
• Strong communication skills with the ability to work directly with business owners and leadership teams

Work Environment & Requirements

• Ability to travel locally to client sites as needed
• Comfortable working both independently and as part of a team
• Flexibility to occasionally support client needs outside standard business hours
• Prolonged periods of computer work

Why This Role is Different

• Exposure to multiple industries and business environments
• Opportunity to develop deeper expertise across HR, payroll, and benefits—not just one area
• Be part of a team that acts as a true extension of our clients’ businesses