Production support of Client s HR Technology deployment including Core HR, Talent Management, Workforce Reporting / Analytics and Integrations to other applications
Analysis, design, configuration, qualification, documentation and roll-out of expanded HR Technology capabilities to meet enterprise requirements
Job Responsibilities Application & User Support
Displays basic knowledge of Client s HR Technology applications (may vary based on assignments)
Demonstrates the ability to diagnose, document and resolve common HR application issues from a functional, administrative and operational perspective
Assists employee and management end users as needed ( Help Desk function)
Exhibits a consistently high level of customer service, collaboration and consensus building skills while working with internal clients and/or stakeholders
Performs systems administration, data management, table maintenance, integration monitoring, data uploads, and configuration functions for HR Technology applications
Assists in trouble shooting data issues encountered by internal and external third party applications
Project-Related Activities
Assists in performing Business Requirements Analysis and composes clear, comprehensive Functional Specifications that are usable by our IS counterparts to enable new capabilities
Executes User Acceptance Testing to ensure quality implementations
Develops clear user documentation including Job Aides, Operational Guides, Online Content, etc.
Develops HR Reports using Report Writing Tools once provided clear specifications
Job Responsibilities
Production support of Client s HR Technology deployment including Lawson Core HR, Workforce Reporting / Analytics and Integrations to other applications
Analysis, design, configuration, qualification, documentation and roll-out of expanded HR Technology capabilities to meet enterprise requirements
Application & User Support
Displays basic knowledge of Client s HR Technology applications (may vary based on assignments)
Demonstrates the ability to diagnose, document and resolve common HR application issues from a functional, administrative and operational perspective
Assists employee and management end users as needed ( Help Desk function)
Exhibits a consistently high level of customer service, collaboration and consensus building skills while working with internal clients and/or stakeholders
Performs systems administration, data management, table maintenance, integration monitoring, data uploads, and configuration functions for HR Technology applications
Assists in trouble shooting data issues encountered by internal and external third party applications
Project-Related Activities
Assists in performing Business Requirements Analysis and composes clear, comprehensive Functional Specifications that are usable by our IS counterparts to enable new capabilities
Executes User Acceptance Testing to ensure quality implementations
Develops clear user documentation including Job Aides, Operational Guides, Online Content, etc.
Develops HR Reports using Report Writing Tools (Business Objects) once provided specifications
Skills:
Proactive problem solving skills
Business and system analysis skills
Technology aptitude and learning ability
Strong oral and written communication skills
Proficiency using MS Office applications including MS Access and MS Excel
Database, report-writing and data analysis experience
Customer service orientation
Collaboration and consensus building skills
High level of accountability and ability to work independently
Flexibility and adaptability
Proactive problem solving skills
Business and system analysis skills
Technology aptitude and learning ability
Strong oral and written communication skills
Proficiency using MS Office applications including MS Access and MS Excel
Database, report-writing and data analysis experience
Customer service orientation
Collaboration and consensus building skills
High level of accountability and ability to work independently
Flexibility and adaptability
Schedule Notes:
contract to hire - business need have to align 8AM-5PM (Flexible) M-F Remote Workday HCM and/ or SNOW admin exp min 2 years (3-5 preference)
Willingness to convert Extreme detail
Stakeholder alignment
Supplier Screener - Required
3 interviews - 45 min w/ Manager - 60 min panel - 30 min Dept Leads
Numbers & Facts
Location
Philadelphia, PA
Skills
Acceptance Testingunmatched
Analysis Skillsunmatched
Business Analysisunmatched
Business Solutionsunmatched
Communication Skillsunmatched
Consensus Building Skillsunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Data Managementunmatched
Documentationunmatched
Help Deskunmatched
Human Resourcesunmatched
Human Resources Softwareunmatched
Identify Issuesunmatched
Microsoft Access Databaseunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
People Managementunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Product/Service Launchunmatched
Production Supportunmatched
Reporting Skillsunmatched
Requirements Managementunmatched
SAP BusinessObjectsunmatched
Systems Administration/Managementunmatched
Systems Analysisunmatched
Talent Managementunmatched
Technology Analysisunmatched
User Documentationunmatched
Writing Skillsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.