HRIS Benefits Implementation Consultant
Salary
Depends on Qualifications
Location
Remote
Job Type
Full-Time
Remote Employment
Remote Only
Job Number
00937
Department
Implementation
Division
HRIS
Opening Date
08/05/2026
About
This is a Remote role within the US.
For over 25 years, NEOGOV has been at the forefront of public-sector innovation, building technology that helps government and education organizations work smarter, move faster, and better serve their communities.
We are a team of cutting-edge technologists, operators, and problem-solvers with top-tier skills and a shared ambition: to build the most efficient operating model in GovTech. We combine deep public-sector expertise with modern SaaS practices, AI-enabled workflows, and a relentless focus on execution.
At our core, we are a people-first company. We empower our customers to support the public servants they employ, the communities they serve, and the talented teams that bring our platform to life.
Our solutions support the entire employee journey, from hire to retire. By transforming complex HR and compliance workflows into simple, intuitive experiences, we help public-sector organizations reduce friction, improve efficiency, and focus on what matters most: making a difference.
Implementation Consultants are responsible for the support, training, best practice coaching, and implementation process for new NEOGOV customers. In this position, you will work with a team of highly skilled consultants, managers, developers, and subject matter experts. You will be supporting multiple HRIS customers implementing a variety of NEOGOV HRIS products, specifically our Benefits platform.
This posting is for an existing vacancy
What You Will do
Develop an applicable understanding of NEOGOV's Implementation and Configuration practices.
Execute deployments (implementations) and best practice coaching for small-mid size customers.
Demonstrate configurations through building prototype systems and assist in testing
Develop and maintain project plans, issues logs, status reports, and time/budget reports.
Identify system improvements and process opportunities in HRIS and Benefits product pillar.
Track support level and customer satisfaction metrics by ensuring support SLA's are being achieved and exceeded.
Serve as a coach, mentor, knowledge resource, and escalation point for customers and support representatives.
Participating in City Tours, NEOGOV's Annual Conference, industry events, and face-to-face customer meetings (Travel - 20%)
Who You Are
Able to build partnerships and work collaboratively with others to meet shared objectives.
Have a customer-centric attitude with the ability to build cross-functional relationships
A strong communicator with the ability to present technical information to varied audiences
Passionate about team and company success through collaboration and innovation
What You Have
B.A/B.S or equivalent work experience in the HRIS and Benefits field.
Proficient knowledge of the Human Capitol Management and Benefits space
Previous consulting or implementation experience in a technical and/or HR space.
Working knowledge of the public sector is preferred, but not required.
Proven track record of setting expectations, communicating goals and objectives with customers and teammates
Effective time management skills and ability to meet tight deadlines
Experience learning technology quickly and applying business analysis strategies
What NEOGOV Offers
Comprehensive Benefits Package (medical, dental, vision, etc.) for full-time employees
Generous PTO and Flex-Time off
Remote working opportunities
401K Matching
Autonomy to grow and find your career path with supportive leadership
Truly inclusive and diverse environment
12-week Paid Parental Leave
Additional Benefits specific to department, etc.
NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
Our hiring process may include Artificial Intelligence (AI) screening for keywords and minimum qualifications. Recruiters review all results.
#LI-REMOTE
01
Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
02
How many years of professional experience do you have in software or HRIS implementation consulting?
03
Do you experience working with benefits software, benefits administration, or calculating benefit deductions? If yes, please elaborate.
04
Do you have experience supporting or consulting for public sector (government or education) clients?
05
What is the highest volume of client you have managed concurrently?
Required Question
Employer NEOGOV
Address 2120 Park Place
El Segundo, California, 90245
| Location | El Segundo, CA (Remote) |