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Position Information Posting Number: 20260017V Position Title: HRIS Student Support Assistant - Human Resources Posting Type: Student Hours: 8 hours per week Eligibility: Work study preferred but open to all students Semester: 2026 Spring Location: Villanova Center Detailed Work Schedule: Human Resources is open 9am-5pm Monday-Friday. Student must be available to work 8 hours per week in the HR office. Number of positions: 1 Department: 401-Human Resources Contact Name: Julie Condie Contact Phone: Extension 610-519-7900
Position Summary Information Job Description Summary The HRIS Student Support Assistant supports the HRIS team with end-user assistance related to UKG Ready and other HR systems. This role focuses on answering common questions such as how to submit time off following established instructions and supporting data quality and change management efforts.
Responsibilities • Responding to basic HRIS and UKG Ready questions using approved documentation and processes • Reviewing documentation and job aids for clarity, accuracy, and grammatical errors • Assisting with change management initiatives, including communications and user readiness support • Supporting data comparison and data clean-up efforts by reviewing reports, identifying discrepancies, and flagging issues for the HRIS team • Helping identify trends in questions or issues and supporting basic reporting for leadership review • Working collaboratively as part of a team-based environment and following defined escalation paths
Requirements • Attention to detail • Excellent oral & written skills • Ability to problem-solve and retain knowledge of basic HR processes • Excellent interpersonal skills required • Proficient in Microsoft Office products and overall computer usage
Additional Information The Human Resources office is located in the Villanova Center in the building next to Starbucks and First Watch. Our address is 789 Lancaster Ave, Suite 260, Villanova, PA 19085. Candidates must be comfortable walking or driving to this location. Occasional shuttle service is available through Public Safety if needed.
Physical Demands Wage Rate: $11.25/hour
Posting Detail Information Closing Date: 11:59pm ET Open Until Filled: Yes
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