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About Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .
Position Summary
We are seeking a detail-oriented and strategic HubSpot CRM Administrator to manage, optimize, and support our CRM system. This role is responsible for the daily administration of HubSpot, ensuring data accuracy, enhancing user experience, and aligning the CRM with our business goals. You'll work closely with marketing, sales, revenue operations and customer service teams to ensure seamless operations and support revenue growth initiatives.
Essential Duties and Responsibilities
- HubSpot CRM Management:
- Administer day-to-day operations of HubSpot, including user management, workflows, data imports/exports, properties, and integrations.
- Monitor system performance, troubleshoot issues, and ensure the CRM is functioning as intended.
- Maintain database health through regular audits and deduplication processes.
- Process Optimization:
- Develop and refine sales, marketing, and customer service workflows, automations, and pipelines to improve efficiency.
- Support lead management, deal tracking, and reporting processes aligned with business KPIs.
- Training & Support:
- Provide training, support, and documentation for end-users across departments.
- Serve as the primary point of contact for CRM-related questions and support tickets.
- Reporting & Analytics:
- Build and maintain dashboards and reports for various stakeholders.
- Provide insights and recommendations based on CRM data analysis.
- Integrations & Tools:
- Manage integrations between HubSpot and third-party tools (e.g., Zoom)
- Collaborate with IT or external vendors to implement technical solutions.
Knowledge, Skills, and Abilities
- Strong understanding of inbound marketing and sales operations.
- Proficient in data management, segmentation, and reporting tools.
- Excellent analytical, organizational, and problem-solving skills.
- Ability to communicate technical concepts to non-technical users
Education & Experience
- Bachelor's degree in Marketing, Business, Information Systems, or related field preferred; an additional four years of work experience in lieu.
- A minimum of 5 years of experience as a HubSpot administrator or similar CRM management role.
- HubSpot certifications (e.g., HubSpot Marketing Software, HubSpot Sales Software) preferred.