Hudson F&B Ops Manager

Opportunity, growth, and meaningful rewards! We offer:

• Health, dental and vision insurance

• Generous paid time off (vacation, flex or sick)

• Holiday pay

• *401(k) retirement plan

• *Company paid life insurance

• *Tuition reimbursement

• Employee discounts across all company brands

• Employee assistance program

• Training and exciting career growth opportunities

• Referral program - refer a friend and earn a bonus

• Benefits may vary by position so ask your recruiter for details.

Advertised Compensation: $67,306 + quarterly bonus

Purpose: The Food & Beverage (F&B) Manager oversees the grab-and-go food program within Cleveland International Airport location, ensuring consistent execution, product quality, and exceptional guest service.

Essential Functions:

• Oversees daily grab-and-go food operations, owning the end-to-end management of inventory, product presentation, and operational standards across multiple grab-and-go outlets; ensures all products are fresh, properly rotated, and attractively merchandised

• Manages ordering, receiving, and vendor coordination to guarantee timely delivery, minimizes waste, and maintains consistent stock levels

• Monitors and controls inventory, waste, and shrink to achieve cost and margin goals

• Upholds compliance with all food safety, sanitation, and airport regulations

• Partners with Culinary, Retail OperatioOns, and Supply Chain teams on product launches and replenishment plans

• Analyzes sales performance data to drive continuous improvement

• Identifies and resolves operational issues quickly to maintain smooth, efficient service

• Promotes brand standards through quality, presentation, and customer experience

Reporting Relationship & Role Information:

• The F&B Manager typically reports to the Director of Operations

• This position as described falls under the Fair Labor Standards Act as an Exempt position

• This role requires flexibility to work early mornings, evenings, weekends, and holidays due to business needs and flight schedules

Minimum Qualifications, Knowledge, Skills, and Work Environment:

Education and Experience: The combination of education and professional experience must exceed 5 years:

• In a leadership role: Requires 2 years of experience supervising a team of operations professionals engaged in executing food or retail service programs
• In a technical role: Requires 5 years of operations experience engaged in developing and delivering store management, merchandising, and customer service programs
• A bachelors degree can count for 2 of the 5-year requirement
• Requires food safety certification (ServSafe or equivalent)

Specialized Training:

• Knowledge of local and federal food safety laws, city/county health inspection requirements, and documentation practices
• Understanding of allergen labeling, handwashing protocols, and cross-contamination procedures

Specialized Skillset/Competencies/Traits:

• Strong knowledge of inventory control and stock rotation; proficient in inventory and stock management systems
• Basic financial and P&L awareness (labor, waste, shrink)
• Able to review sales, waste, and inventory data to identify improvement opportunities
• Direct and proactive communicator who provides exceptional customer service
• Business acumen with operations mindset required to understand the long-term implications of merchandising, inventory management, and customer experience planning to advance organizational goals
• Demonstrated history of understanding the needs of F&B and retail business operations, brand partners, landlord stakeholders, the associate population, and individual store circumstances
• Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").