Overview
We are seeking a full-time Human Factors Design Engineer 2 at Garmins U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for leading the development and design of moderately complex aviation products, ensuring systems are designed to meet the needs and capabilities of intended users, and leading a small cross-functional team using a variety of research methods including user testing, interviews, surveys, and cognitive task analysis to identify user needs, preferences, and limitations.
Essential Functions
Design intuitive interfaces, controls, displays, and user experiences to optimize human performance and minimize human error
Develop product design requirements and guidelines to meet the highest standards of safety and usability
Research, design, and prototype user experiences for new features and products
Apply human-centered design techniques to develop insights and generate new product ideas
Communicate research/design requirements using mockups, story boarding, visual presentations, or other methods
Effectively articulate and defend design decisions/recommendations
Apply design standards and procedures to ensure consistent user interface designs and behaviors across aviation products and services
Communicate with internal stakeholders to define and commit to user research objectives
Lead in research planning/preparation including recruiting, scheduling, and test script development
Employ both qualitative/quantitative research methods to answer research questions
Moderate, observe, and take detailed notes during usability testing sessions
Use data analysis results to identify usability issues, benchmark products, discover opportunities to improve designs, and learn about user behaviors and preferences
Present research results to support stakeholder decision-making
Work collaboratively/professionally with cross-functional teams of product designers and business stakeholders and adhere to ethical research standards
Communicate status of work clearly by thoroughly documenting work in an organized manner
Remain current on research and design trends, methods, techniques, and software
Mentor and/or provide training to less-experienced Human Factors Design team members and interns
Assist in general aviation advocacy through training and outreach activities in Garmin's flight simulator labs
Represent Human Factors in software Change Control Board (CCB) meetings
Basic Qualifications
Bachelors Degree or above in Human Factors, Human Computer Interaction, User Experience, Human Centered Design, Aviation, or a related field AND a minimum of 1 year relevant experience OR an equivalent combination of education and relevant experience
Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule) with the demonstrated ability to apply learned knowledge
Demonstrated experience with quantitative and qualitative methodologies such as usability testing, task analysis, heuristic evaluations, contextual inquiries, and surveys
Demonstrated experience analyzing and synthesizing user data to identify usability insights and translate those insights into actionable recommendations
Demonstrated experience with rapid digital prototyping tools like Figma or Photoshop
Demonstrated strong and effective verbal, written, and interpersonal communication skills
Demonstrated experience applying usability, accessibility, and other industry standard practices
Capable of leading multiple projects of varying complexity
Must be team-oriented, detail-oriented, possess a positive attitude, demonstrate ability to work well with others in a highly collaborative environment, and can work proactively and effectively with minimal supervision
Exposure to aviation human factors and associated guidance and applicable FAA and international regulatory material
Able to lift up to 25lbs using safe lifting techniques
Desired Qualifications
Outstanding academics (cumulative GPA greater than or equal to 3.5) with the demonstrated ability to apply learned knowledge
Demonstrates basic knowledge of Garmin Integrated Flight Decks and general knowledge of most Garmin aviation products
Demonstrates working knowledge of aviation, avionics, and applicable FAA regulations
Demonstrates basic working knowledge of Garmin aviation user interface guidelines
Online portfolio demonstrating experience in both usability research and design
Highly proficient using common rapid prototyping tools, remote research tools (ex. Figma, UserZoom, Qualtrics, etc.) and/or data analysis tools (statistics in Minitab, Python, SAS, SPSS, etc.)
Pilot's Certificate with an Instrument Rating
Previous work or internship experience working on aviation products
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmins benefit program. Details can be found here: Garmin Benefits