Human Factors Engineer - Human Engineering

At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences. Imagine what you could do here. Bring passion and dedication to your job and theres no telling what you could accomplish.

We are the Human Engineering Human Factors team. We conduct mixed-methods user research and create actionable insights that guide the design and development of Apple products.

The role requires working at the intersection of many disciplines, on a variety of projects and with multiple partners. Curiosity to delve into new domains, the ability to learn from cross-functional, often highly technical partners and quick thinking are key.

Ideal candidates are passionate user advocates, with the ability to anticipate, study and observe user interactions. They are technical and able to utilize and customize quantitative log collection, while also intuitively relating to the user and applying their intuition.

The Human Engineering Human Factors team works closely with many teams around the company to conduct human centered research and create actionable insights to inform product decisions.

Responsibilities include:

• Applying Human Factors Engineering (HFE) techniques and principles at all phases of product/technology development
• Exercising independent judgment in the development of study methodology, data collection efforts, data analysis, conclusions, and design recommendations
• Developing user study criteria and detailed methodology for widely varied projects, spanning from formative to evaluative, and qualitative to quantitative
• Conducting user-centered research and evaluation on a diverse user population, and utilizing experimental data and scientific publications
• Conducting statistical and qualitative analyses of data and providing clear and concise feedback to teams in a timely manner
• Collaborating cross-functionally with design, engineering, and product development groups.
• Maintaining an active working knowledge of worldwide human factors publications and standards
• Expertise in creating thorough experimental designs, utilizing scientific methods
• Mixed methods expertise to combine quantitative and qualitative research approaches
• Relevant, proven experience in human factors and/or consumer product usability evaluation
• Excellent communication and interpersonal skills, attention to detail, patience, and aesthetic sensibility

Requirements:

• 3+ years industry experience in Human Factors or User Experience Research
• Masters degree or higher required with a concentration or extensive work in human factors, industrial engineering, cognitive engineering, human-computer interaction, or experimental psychology.
• Ability to customize data collection tools, as well as manipulate, analyze and visualize outputs
• Experience with scripting/programming for data manipulation and research applications (e.g., R, Matlab, Python)
• Expertise in interview techniques related to product use
• Experience in cognitive engineering (work/task analysis, information processing)
• Experience with human factors engagement through various stages of the product life cycle, including foundational, formative, and evaluative stages
• Experience leveraging AI tools to support research workflows, including study design, analysis, and insights synthesis
• 5+ years industry experience in Human Factors or User Experience Research