Apple is where individual imaginations gather together, committing to the values that lead to great work. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. Here, you'll do more than join something - you'll add something.
Imagine what human factors research can do at Apple. At Apple, great ideas quickly become extraordinary user experiences. Are you excited to take on big challenges that create a positive impact for billions of people? Are you passionate about engaging directly with people to research and design elegant Apple experiences?
We are looking for a talented, creative and technical user experience researcher to optimize the design of annotation workflows and analyst tools that contribute to Apple's most strategic AI initiatives.
Our organization is responsible for delivering high-quality, human-annotated, machine learning data at scale for product teams across Apple. We are both an operations team and a trusted partner in the development of Apple's consumer software and hardware experiences. This global data annotation and collection initiative enables Apple to create amazing new experiences and advance flagship experiences like Apple Intelligence and Vision Pro.
As a human factors researcher, you will focus on optimizing software products and annotation workflows for our global operations. You will work directly with data analysts and annotation specialists to research human performance and design solutions for diverse languages, cultures, and abilities.
MS or PhD in Computer Science, Human-Computer Interaction or equivalent degree
3+ years of experience in mixed-methods human factors research, especially in evaluating user interface designs
Expert in qualitative and quantitative experimental design, statistical data analysis, and reporting
Excellent listening, communication and interview skills in both individual and focus group settings
Experience with human-in-the-loop evaluation, data annotation workflows, or AI/LLM model development
Proactive, curious, data-driven, and collaborative
Proficient in data exploration and data analysis languages or tools such as SQL, Python, or R Studio
Industry experience working with UX designers and software engineers to develop highly-usable and performant interfaces
Published research in human-in-the-loop evaluation or data annotation workflows
We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.
There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.