Human Performance & Learning Senior Manager

Deloitte Touche Tohmatsu Ltd

Detroit, MI

JOB DETAILS
SALARY
$175,300–$322,900 Per Year
SKILLS
Artificial Intelligence (AI), Business Development, Coaching, Communication Skills, Consulting, Customer Training, Detail Oriented, Emerging Technology, Establish Priorities, Human Capital, Human Resources, Incentive Programs, Instructional Design, Interpersonal Skills, Leadership, Management Strategy, Marketing, Marketing Presentation, Marketing Strategy, Mentoring, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Multitasking, Operational Strategy, Organizational Development/Management, Performance Management, Presentation/Verbal Skills, Productivity Management, Project/Program Management, Proposal Development, Return on Investment (ROI), Sales Presentation, Sales Training, Service Delivery, Statement of Work (SOW), Supplier Optimization, Team Lead/Manager, Technical Strategy, Time Management, Willing to Travel, Writing Skills
LOCATION
Detroit, MI
POSTED
1 day ago

Human Performance & Learning Senior Manager:

Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.

Recruiting for this role ends on 09/02/2026.

The team

Our Organization, Workforce & Change Offering shapes market-leading strategies and delivers impactful change to generate client value through the workforce. Leveraging data-driven insights and exceptional execution, our professionals collaborate globally to develop effective, people-centered solutions. We align client strategies with executive visions using innovative frameworks that enhance HR service delivery, drive operational excellence, and reimagine the HR brand.

Work you'll do

As a Senior Manager, Strategy, Growth and Transformation on the Organization, Workforce & Change team, you will be responsible for:

  • Lead learning strategy, learning operations, and learning experience design engagements
  • Develop and implement learning, skills, performance, and technology strategies, including performance management frameworks that support productivity and workforce transformation
  • Conduct organizational assessments, design operating models and governance structures, and support vendor rationalization, optimization, and transformation efforts
  • Align Deloitte Academies solutions to client needs and integrate them with broader human capital programs
  • Lead practice development and business development efforts, including coaching practitioners, supporting recruiting, and developing statements of work, proposals, client presentations, and marketing materials

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

Qualifications

Required:

  • Bachelor's degree
  • 8+ years of experience in learning and development, instructional design, learning strategy, performance management, customer training, partner training, or sales enablement
  • 6+ years of experience with digital learning platforms
  • 4+ years of experience leading learning-related projects or teams
  • 8+ years of experience using Microsoft Excel, Microsoft PowerPoint, and Microsoft Word
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • 6+ years of consulting services experience
  • Experience supporting workforce skills or learning initiatives involving artificial intelligence or emerging technologies
  • Experience developing and implementing performance management frameworks for an organization of 500+ employees within the past 5 years
  • Experience leading or co-leading 5+ projects where performance management strategy resulted in documented improvement in workforce productivity, upskilling or reskilling outcomes, or return on investment targets
  • Experience managing project teams of 2-6 members across multiple workstreams or engagements and leading 10+ client presentations
  • Experience developing proposals, statements of work, executive workshops, or 8+ business development articles or marketing assets

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,300 to $322,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers

Requisition code: 354417

Job ID 354417

About the Company

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Deloitte Touche Tohmatsu Ltd