Position Summary:
The HR Generalist role supports daily human resources operations for a fast-paced HVAC,
Plumbing, Electrical, Water Treatment and Insulation service organization. This role partners
with leadership teams to manage employee relations, compliance, recruiting support, and HR
administration. The ideal candidate understands the unique demands of a skilled trades
environment and can balance operational needs with employee support.
Essential Duties & Responsibilities:
Employee Relations & Support
-Serve as primary HR contact for our Accounting/Call Center/Retail location (Hilton
office – handles approximately 200-250 employees)
- Provide guidance to supervisors on employee relations issues, performance
management, disciplinary actions and terminations
- Assist in investigations and ensure proper documentation and resolution
- Partner with Safety team for safety related incidents and support Hilton office as a
member of the Safety Committee
- Partner with the Employee Engagement Manager to assist with coordinating company
events held at the Hilton office
Recruitment & Onboarding
- Partner with the Recruiting team to support and enhance the candidate experience
throughout the hiring process
- Coordinate onboarding, new hire orientation, and pre-employment processes
Compliance & Policy Administration
- Ensure compliance with federal, state (Arizona), and local employment laws
- Support and help enforce company policies
- Maintain accurate employee records and HRIS (UKG) data
Training & Development
- Assist with training initiatives, including supervisor training and compliance
programs
- Support performance review processes and employee development efforts
HR Operations & Reporting
- Maintain all HR documentation for Hilton location
- Coordinate with payroll to ensure accurate timekeeping, pay adjustments, and
deductions on final paychecks
- Identify opportunities to improve HR processes and support operational efficiency
Minimum Qualifications:
- 2+ years of HR Generalist experience, preferably in a service, construction, or trades
environment
- Strong knowledge of employment laws and HR best practices
- Proficiency in HRIS/payroll systems and Microsoft Office (Excel, Word, Outlook)
- Strong interpersonal and communication skills
- Ability to build productive working relationships with managers and employees
- Strong problem-solving and conflict resolution skills
- High level of organization and attention to detail
- Ability to work in a fast-paced, high-volume environment
- Discretion and professionalism when handling confidential information
- Ability to pass a background check and drug screen
Physical Demands/Work Environment:
The physical demands and work environment characteristics described here are
representative of those an employee may encounter while performing the essential functions
of this job. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
- Ability to sit, stand, walk, and use hands to handle or feel objects, tools, or controls
- Ability to communicate effectively, including speaking and hearing
- Ability to occasionally lift and/or move up to 20 pounds
- Work is typically performed in an office environment
Please note:
- Nothing in this job description restricts management’s right to assign or reassign
duties and responsibilities to this job at any time
- This description reflects management’s assignment of essential functions, it does not
proscribe or restrict the tasks that may be assigned
- This job description is subject to change at any time
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.
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Parker & Sons designs, installs and services heating, cooling, plumbing, air quality and electrical products to provide a healthy, comfortable and convenient life for our customers.
Our associates are proud to work for a locally owned and operated company with a history of reliability and performance.
To maintain our high standards, we require an exceptional group of people who have the desire to contribute their talents and abilities and seek out opportunities to advance their expertise to forward the company’s innovation. As an employer, Parker & Sons supports goals, embraces new ideas, rewards success, and opens up career paths as far-reaching as your talent and motivation will take you.
Our mission is to provide a work environment where the long-term career growth and success of our team members are fostered.
Flexibility to work in a network of companies throughout the Parker & Sons community provides team members with the ability to advance and grow. We use FIRST:
Information and training are provided to all team members, enabling them to perform their jobs, and challenging them to achieve the highest standards.
Responsibility is placed upon team members to make Parker & Sons’ service experience superior to the industry benchmark.
Success of our team members is recognized and fostered in the corporate culture maintained at Parker & Sons.
Talent and diversification are cultivated throughout the organization, allowing the Parker & Sons philosophy to take on a special meaning.
As an employer, Parker & Sons supports goals, embraces ideas, rewards success and opens up career paths as far-reaching as your talent and motivation will take you.
Do you have the drive and dedication to help carry out the Parker & Sons mission to “Build long-lasting relationships with our customers and team members”?
If so, we’re waiting to hear from you!