Human Resource Business Partner

The Human Resource Business Partner serves as a strategic advisor and trusted consultant to business units, aligning human resources initiatives with organizational objectives. Through deep understanding of the unique needs, challenges, and goals of each business unit, the Human Resource Business Partner bridges HR expertise with business priorities to drive performance, enhance workforce engagement, and foster a positive culture for sustained growth and organizational success.

Role and Responsibilities

• Collaborate with business leaders to develop deep understanding of business units and strategies to provide people solutions for current and emergent needs
• Establish and elevate relationships with assigned business units to accelerate people and organizational success
• Use HR data and metrics to identify trends, diagnose problems, and recommend solutions that impact business outcomes
• Manage complex employee issues, conduct investigations, and advise on conflict resolution and disciplinary actions
• Provide guidance on HR policies, compliance, and best practices, acting as an expert consultant
• Coach leaders on performance conversations, development planning, and consistent application of policies and procedures
• Ensure consistent application of policies and practices and compliance with federal, state, and local employment laws and regulations
• Partner with Legal and HR leadership to mitigate people-related risk
• Lead offboarding activities including documentation, system and asset recovery, final pay, and exit interviews
• Ensure accuracy of all employee documentation (I-9, W-4, state forms, policies, acknowledgements, etc.)
• Track HR metrics (Turnover, Employee Relations Cycle Time, Unemployment Claims, I9 Compliance, etc.)
• Perform other duties as assigned

Qualifications and Education Requirements

• Bachelor's degree in Human Resource Management, Business, or similar field required
• 3-5 years of experience in HR business partnering
• Strong working knowledge of employment law and HR best practices
• Proven ability to influence and coach leaders at multiple levels

Preferred Skills

• HR certification (SHRM-CP/SHRM-SCP, PHR/SPHR)
• Experience in an HRBP model within a mid-to-large organization
• Background supporting multi-site retail
• Multi-state employment experience
• Ability to respect and maintain the highest level of confidentiality
• Ability to summarize data and obtain reports from tracking systems and other reporting platforms

Physical and Environmental Requirements

• Occasional travel may be required
• Must be able to sit at a computer or desk for extended periods of time
• Must be able to operate keyboard and telephone for repetitive motion activities

Equal Employment Opportunity (EEO) Statement

Books-A-Million is an equal opportunity employer committed to fostering a diverse, inclusive, and welcoming workplace. We celebrate and embrace differences, and we strive to create an environment where every individual feels valued and empowered. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.

All qualified applicants will receive consideration for employment without regard to their background or personal characteristics. We are dedicated to creating a culture of respect, equity, and opportunity for all employees, and we encourage individuals from all backgrounds to apply.