The Role:
As the on-site Human Resource Manager at Lou Sobh Automotive, you will be a cultural carrier and play an essential role in supporting employees across our growing business. You will support the teammates by maintaining systems and processes that are critical to providing a great employee experience. You will be the first point of contact for helping teammates navigate all on-boarding, payroll, and benefits. You will also handle all post employment events and requirements.
Your Responsibilities
- Run our on-boarding program (orientation, system entry, paperwork validation, background check administration) and be the first point of contact for our multi- location employee base
- Assist in recruitment and hiring
- Execute HR operational processes and services with a focus on employee experience and data integrity
- Be the first point of contact for employee questions and employment verification requests. Escalate issues to other members of the team, if appropriate.
- Maintain documentation for manager and employee self-service
- Respond and resolve requests from teammates on all Programs (Payrolls & Benefits)
- Identify and drive process improvement efforts, leveraging HR systems to automate and eliminate manual work where possible
- Support with reporting, dashboards, and metrics to drive decision-making
- Assist in audits and compliance reporting
- Partner with our Payroll teammates and be the point of contact for submitting any updates (compensation changes, state benefits coordination etc.) ahead of payroll processing
What We're Looking For
- A positive attitude and passion to learn. This role is a high touch and high impact role with lots of opportunities to influence culture.
- A deep desire to be a champion of culture for Lou Sobh Automotive through interactions with employees and desire to make employee experiences simple, pleasant and productive
- Expert organizational skills and an ability to prioritize effectively - you can easily handle multiple tasks at the same time.
- Experience with multiple HR areas including HRIS, Payroll, Benefits and Compliance
- Strong passion for delivering impeccable work and adding value through doing things with high level of craftsmanship and attention to detail
- Systems and process orientation with excellent attention to detail
- Comfort in analyzing data
- Empathetic, mature and employee-oriented in communication
- We are open to an individual who would like to bring some skills but needs some more experience to gain the full skills needed to be successful.
REQUIRED QUALIFICATIONS & SKILLS
- In-office position *NOT REMOTE*
- Degree in Human Resources, Business Administration, or a related field
- In-depth knowledge of HR principles, labor laws, and industry best practices.
- Strong understanding of talent acquisition strategies and recruitment techniques.
- Demonstrated experience in employee relations, conflict resolution, and performance management.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
- Exceptional problem-solving and decision-making abilities.
- High level of integrity and ability to handle sensitive and confidential information.
- HR certifications (e.g., SHRM-SCP, PHR, SPHR) are highly desirable.
Lou Sobh Automotive is an Equal Opportunity Employer