Administrative Management, Administrative Skills, Atlassian JIRA, Billing, Business Administration, Claims Processing, Communication Skills, Corporate Policies, Customer Support/Service, Data Entry, Dental Insurance, Employee Assistance Plan, Employment Law, File Maintenance, Financial Support, Human Resources, Human Resources Management, Human Resources Processes, Identify Issues, Internal Audit, Interpersonal Skills, Life Insurance, Logistics, Maintain Compliance, Microsoft Office, Microsoft Product Family, Operational Support, Organizational Skills, Prepare Correspondence, Problem Solving Skills, Record Keeping, Regulations, Spreadsheets, Team Player, Telemedicine, Telephone Skills, Time Management, Trucking, Tuition Reimbursement, Vision Plan
This role serves as the initial point of contact for human resource related services. Team member works collaboratively to provide administrative support for all human resource related functions. Aids with and facilitates the human resource processes at all business locations and provides timely service to all team members.
Position Responsibilities
- Provide administrative support to HR operations including data entry, file maintenance, preparing and generating correspondence, record keeping, etc.
- Answer incoming HR phone calls and emails to provide assistance to internal team member inquiries.
- Assists with leave management to include assisting team members with the leave process, monitoring email box to respond to leave questions and tracking of benefit premiums while team members are out on leave.
- Attend driver orientation and collect applicable employment authorization documents from new hires.
- Complete employment I-9 employment verification process.
- Follow up with team members who require virtual Form I-9 document verification.
- Escalate issues to appropriate level of management as needed.
- Maintain department and team member personnel files/records as required by company policy and regulatory guidelines. Assist department to maintain records digitally.
- Process personnel record changes through JIRA ticketing system for all regular, temporary and contract team members in a timely manner.
- Prepare, maintain and update departmental reporting and spreadsheets as needed.
- Order and track monthly Service Anniversary Awards.
- Assist with monthly payment process for all invoices managed by HR.
- Assist department with unemployment claim response process.
- Produce personnel file records and assist with responses to subpoenas and other formal response processes.
- Assist with all internal HR audits to ensure compliance.
Knowledge, Skills, & Abilities
- Strong internal and external customer service skills
- Excellent organizational and interpersonal skills
- Working knowledge of Microsoft Office products.
- Ability to work effectively and collaboratively in a team environment and communicate/work well with others.
- General knowledge of employment law and practices
- Ability to identify and solve problems.
Education & Experience
- Associates Degree in Business Management/Administration/HR Management or equivalent work experience required.
- 2 years of customer service experience required.
- Experience with multi-state environment preferred.
- Logistics/Trucking Industry experience preferred.
- Experience with rapid and complex changing work environment
Competitive Compensation
We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.
- Expected Pay Range: $19.23-$21.75
- Full Pay Range: $19.23-$29.90
- Pay Grade: 6
- 401(k) Match: Build your future with our generous company match.
- Serious Health Condition Pay: Financial protection when it matters most
Robust Health & Wellness Benefits
Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:
- Medical, Dental & Vision Insurance
- Telemedicine Access
- Company-Paid Short & Long-Term Disability Coverage
- Health Savings Account (HSA)
- Company-Paid Life Insurance
Time to Recharge
We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:
- Generous Paid Time Off (PTO)
- Paid Company Holidays
- Time off to Volunteer
Culture-Driven Perks
We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:
- Casual Dress Code: Dress for your day.
- Tuition Reimbursement: Advance your education with financial support.
- Employee Discount Program: Exclusive savings on everyday essentials and more.
- Dependent Care Flexible Spending Account (DFSA)
- Adoption Assistance: Meaningful support for growing families.
- Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
- Pet Insurance: To protect your furry family members
Covenant Logistics is an Equal Opportunity Employer
Disability/Veteran
VEVRAA Federal Contractor