Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)
Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
Discounted Casino bus tickets
Discounted RTD EcoPass
Hot meal served by the Leadership Team once a month
20% discount for Starbucks, Ara Spa, and all food outlets
100% Colorado Gaming License reimbursement after 90 days of employment
Hotel discounts available at all 43PENN properties, plus discounts on goods and services
Education reimbursement program and Annual Scholarship Program
Career development opportunities
Responsibilities include:
Serve as the first point of contact for team members and visitors to the HR office, answering inquiries and directing questions to appropriate HR staff.
Provide timely and professional support regarding HR policies, procedures, benefits, and systems.
Manage the HR phone line, email inbox, and HR Drop Box, ensuring timely follow-up and resolution.
Support team member recognition programs, engagement initiatives, and special projects as assigned.
Coordinate badge and name tag reprints for employees and create new badges for contract labor.
Maintain and distribute HR informational resources (e.g., brochures, guides).
Provide support for HRIS platforms, including troubleshooting and navigation assistance for:
401(k) elections
Benefits enrollment
Team Member Assistance Program
Engagement platforms
Team Member Recognition tools
PennConnect
Other company tools and platforms
Maintain and organize electronic HR files in compliance with document retention and confidentiality policies.
Generate and distribute regular HR and compliance-related reports.
Prepare and send benefits and unemployment termination documentation.
Assist HR leadership with payroll processing tasks.
Maintain tracking spreadsheets (e.g., reimbursements, bus passes, referrals, Team Dining Room users).
Monitor and order office supplies; coordinate equipment maintenance as needed.
Maintain a strict level of confidentiality in all property and team member matters.
Perform additional duties as assigned.
Customer Focus – Provides friendly, responsive service to team members and leaders.
Ethical Conduct – Demonstrates high moral and ethical standards in all activities.
Communication – Clearly conveys information in a professional manner, both verbally and in writing.
Confidentiality – Handles sensitive information with discretion and integrity.
Organization & Accuracy – Maintains detailed, accurate records while managing multiple tasks and deadlines.
BRING US YOUR BEST.:
High school diploma or equivalent required.
1 to 3 years of administrative, HR, or customer service experience in a fast-paced environment required.
Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Comfortable learning and navigating HR systems, programs, and databases.
Strong organizational skills with attention to detail and accuracy.
Excellent communication and interpersonal skills.
Ability to provide friendly, professional support to team members at all levels.
Ability to manage multiple priorities, meet deadlines, and adapt to changing needs.
Proven ability to handle sensitive information with discretion and confidentiality.
Strong customer service orientation with a helpful, approachable demeanor.
Ability to work independently and collaboratively within a team.
Flexibility to support HR activities such as orientations, events, and recognition programs.
Bilingual in Spanish preferred.
STARTING SALARY:
$22.00 to $27.00 per hour
Numbers & Facts
Location
Black Hawk, Colorado
Job Type
Full-time
Salary
$22–$27 Per Hour
Skills
Bartendingunmatched
Beveragesunmatched
Brochuresunmatched
Casinosunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Equipment Maintenance/Repairunmatched
Gamingunmatched
HRIS/HRMSunmatched
Health Insuranceunmatched
Health Planunmatched
Human Resourcesunmatched
Human Resources Customer Serviceunmatched
Human Resources Managementunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Multilingualunmatched
Multitaskingunmatched
Order Suppliesunmatched
Organizational Skillsunmatched
Payroll Administrationunmatched
Records Managementunmatched
Reimbursementunmatched
Scholarshipunmatched
Spanish Languageunmatched
Spreadsheetsunmatched
Time Managementunmatched
Unemployment Benefitsunmatched
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