Human Resources and Operations Manager

Human Resources and Operations Manager 

Position Overview 
Join a mission-driven organization dedicated to building a more just and equitable community by preserving and strengthening the cultural, economic, and social diversity of local neighborhoods. Through advocacy, programs, and community-centered initiatives, the organization supports individuals and families with a focus on creating opportunities for people of all backgrounds, particularly those with low and moderate incomes. 

As the Human Resources and Operations Manager, you will lead human resources and operational functions, supporting organizational effectiveness through strong systems, compliance, employee engagement, and workplace culture initiatives. This role partners with leadership to drive organizational development, improve processes, and create a positive employee experience. 
 
Responsibilities 

• Oversee the full employee lifecycle, including recruitment, onboarding, leave administration, performance management, succession planning, and offboarding 
• Administer employee benefits programs, including health insurance, 403(b), COBRA, and Workers' Compensation 
• Develop and maintain compensation bands and advise managers on hiring decisions and offer structures 
• Coordinate payroll processing with Finance and maintain accurate employee data in ADP HRIS 
• Ensure compliance with federal, California, and San Francisco employment laws, policies, and reporting requirements 
• Conduct HR, payroll, wage-and-hour, leave, and compliance audits to mitigate organizational risk 
• Monitor employment law changes and update policies and practices to maintain compliance 
• Lead employee relations, including investigations, grievances, conflict resolution, and disciplinary actions 
• Advise leadership on employee relations, performance management, and people operations strategies 
• Maintain confidential HR documentation and ensure records remain accurate and audit-ready 
• Support employee engagement, retention, and workplace culture through proactive HR initiatives 
• Oversee Workers' Compensation claims, return-to-work programs, OSHA compliance, and workplace safety initiatives 
• Lead the annual performance review process and support leadership development initiatives 
• Design and facilitate employee training, professional development, and workforce planning programs 
• Promote equitable workplace practices and support employee growth across the organization 
• Supervise and mentor the Operations Coordinator, overseeing HR administration and office operations 
• Manage administrative workflows, recordkeeping, facilities, IT, vendors, and operational invoice approvals 
• Coordinate facility rentals, organizational events, and day-to-day operational support 

Qualifications 

• Bachelor's degree in Human Resources, Business Administration, Public Administration, or a related field preferred
• Professional HR certification (PHR, SHRM-CP, or equivalent) strongly preferred
• 5+ years of progressive HR experience, including supervisory and leadership responsibilities
• 3+ years of operations management experience with increasing levels of responsibility
• Demonstrated success leading cross-functional projects and driving operational improvements
• Strong employee relations, conflict resolution, and coaching skills with the ability to navigate complex workplace issues
• Experience developing efficient workflows, office systems, and process improvements
• Commitment to diversity, equity, inclusion, social justice, and staff development
• Excellent written and verbal communication skills with the ability to prepare reports, policies, and business correspondence
• Strong analytical and problem-solving skills with the ability to interpret data and support informed decision-making
• Ability to communicate effectively with diverse stakeholders, including staff, leadership, community members, and funders
• Proven leadership skills with the ability to motivate teams, build relationships, and collaborate with executive leadership
• Proficiency with Microsoft Office, Google Workspace, and project management platforms such as Asana
• Experience with HRIS, payroll, accounting, and collaboration platforms, including ADP, Sage, Zoom, and Microsoft Teams
• Ability to quickly learn new systems and adapt to evolving organizational needs

Compensation

• Salary: $95,000 - $110,000 
• Comprehensive medical, dental, vision, and life insurance, with employer-paid coverage for eligible employees 
• 403(b) retirement plan with a 3% employer match  
• Employee Assistance Program (EAP) for employees and household family members  
• Flexible Spending Accounts (medical, dependent care, transportation, and parking) 
• Wellness and lifestyle reimbursement program for eligible expenses 
• Generous paid time off, including vacation, sick leave, floating holidays, and paid holidays 
• Mileage reimbursement for work-related travel at the IRS rate  

 
Career Blazers Nonprofit Search maintains a broad focus so that your search can be thorough, and inclusive of all relevant options. We carefully consider your desired outcome, skills, and experience. The professionals at Career Blazers Nonprofit Search maintain your confidentiality and will not send your resume to a client without your approval. 
 
Career Blazers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected veteran status.