Human Resources Associate(HR Operations & Employee Relations – 24-Hour Emergency Veterinary Hospital)
Position Summary
This role directly supports an Emergency Veterinary Hospital that delivers quality medical
care to the patients and clients of the Kentuckiana area 24 hours a day, 365 days per year.
We save lives every day! Come be a part of a team of people who do important work.
This role is a full time daytime, administrative role that ensures legal compliance, consistent
policy administration, benefits oversight, and support for our Doctors and support staff.
You will be working with ADP Totalsource (Workforce Now) as well as seasoned Veterinary professionals that
will provide support to this role. You will work onsite 4 days per week, Monday through
Thursday with the 5th day being remote if desired. Hours of work are flexible as long as the
majority are during normal business hours.
Key Responsibilities
HR Operations & Compliance
• Ensure compliance with all federal, state, and local employment laws
• Maintain and update employee handbook, policies, and SOPs
• Oversee personnel file integrity and HRIS accuracy
• Manage unemployment claims, workers' compensation, and risk mitigation
• Maintain and update job descriptions
• Assist with Doctor contract building and maintenance
Benefits Oversight
• Administer benefits programs and annual open enrollment
• Handle FMLA and other Leave matters in conjunction with ADP TotalSource
• Assist with compensation benchmarking and pay band maintenance
HR Reporting & Workforce Metrics
• Track turnover, retention, vacancy rates, and labor cost ratios
• Provide monthly workforce reports to hospital leadership
• Identify trends affecting overnight and weekend staffing stability
Qualifications
• 5+ years progressive HR experience
• Strong knowledge of employment law and compliance
• Experience in healthcare or veterinary settings preferred
• Bachelor's degree in HR or related field (PHR/SPHR preferred)
• ADP Workforce Now experience preferred
Core Competencies
• Sound judgment and discretion
• Calm, steady leadership in high-stress environments
• Conflict resolution expertise
• Excellent communication and flexibility with varied situations
• Ability to work closely with a team as well as the ability to work independently
• Strong documentation and compliance discipline
Growth Expectations
• Work with the HR Director to develop long-term workforce planning strategies
• Enhance HR analytics to guide staffing decisions
• Improve retention and reduce burnout through policy refinement