Human Resources Associate - Team Member Concerns Team

Job Description:

Supports employment area with scheduling interviews, handling reference checks and personnel changes.

Summary:

The Human Resources Associate supports the Team Member Concerns and Resolutions (TMCR) team with a strong focus on administrative coordination, union grievance support, and cross-functional collaboration. This role assists with union grievance Requests for Information (RFIs), coordinates with internal partners (Labor Relations, Legal, HR leadership) and union representatives, manages shared mailboxes, schedules meetings, maintains organized files and records, and supports intake/triage of team member concerns. The associate also contributes to metrics, reporting, and continuous process improvement. The position requires excellent organization, attention to detail, strong Microsoft Office skills, and the ability to meet strict deadlines in a fast-paced environment.

Job Responsibility

• Supports employment area with scheduling interviews, handling reference checks and personnel changes.
• Provides overall administrative support to the HR department, including maintaining, processing , documenting employee records.
• Compiles and prepares data for statistical reporting.
• Answers employee questions about policy and procedures and refers to specialist as needed.
• Assists in projects including HR events, benefits open enrollment, employee communications and company-wide meetings.
• Operates with direct guidance and work assignments are generally straightforward and of moderate complexity.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Preferred skills:

• Exposure to unionized environments, labor relations, or support of grievance processes.

• Familiarity with collective bargaining agreements and basic labor terminology.

• Experience with HRIS systems and ticketing systems, and document management platforms (e.g., SharePoint).

• Comfort with building simple reports and presentations in Microsoft Office for presenting findings.

• Experience in stakeholder coordination across Legal, Labor Relations, and HR; meeting logistics and minutes/action tracking.

Job Qualification

• Bachelors Degree required, or equivalent combination of education and related experience.
• 0-1 years of relevant experience, required.
• Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team members base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).