Position location: 415 N. Zarfoss Dr, York, PA 17404
Pay: $55k to $60k
Paid Weekly
Excellent Full Benefits Package (Health, Dental, Vision, Simplified Employee Pension, Paid Holidays, Paid time off, Company provided life and disability)
Job Summary (Role in organization):
The position is critical in assisting the Susquehanna Regional Transportation Authority in meeting our mission of mobility. The impact of public transportation runs much deeper than a trip from point A to point B. We are the means for which people have access to experiences that alter their lives in meaningful ways. Our culture of innovation and stewardship champions that mission. This position is responsible for performing routine tasks required to administer and execute the various functional areas of Human Resources to include employee recruitment and selection, onboarding, benefit and leave administration, and employee relations to fit the organization's mission, vision, and strategic goals to ensure that all employees and applicants are treated as valued customers.
Key/Reporting Relationship/Direct Reports:
This position reports to the Human Resources Manager. This position receives general instructions regarding the scope of assignments and relation to the Authority's strategic goals.
Essential Duties and Responsibilities:
Achieves the Authority's mission and strategic goals by performing a wide variety of HR-related duties. Provides customer service and answers questions from employees and the general public, both in-person and by telephone, regarding human resources inquiries.
Administers the human resource function, including leave administration, unemployment, employee relations, invoice processing and records management/HRIS; monitors the terms and conditions of employment to ensure compliance with State and Federal laws.
Establishes positive and effective employer-employee relationships by presenting employment offers to candidates and facilitates the on-boarding process. Conducts new employee orientation for new employees.
Supports benefit administration for employees to include newly eligible, qualifying events, terminations, and open enrollment. Explains the benefits package to new employees and answers questions for employees on benefits issues. Communicates problems to insurance carriers and or broker and follows up for resolution. Handles necessary processing in various carrier and broker systems regarding enrollments and terminations.
Administers the drug and alcohol program through established policies to include pre-employment, post-accident, random, and reasonable suspicion and maintains DOT FTA Compliance.
Manages leave administration for employees to include FMLA and non-FMLA, ADA, STD and LTD. Handles initial requests for leave along with recertification and tracking of applicable leaves.
Contributes to organization's effectiveness by supporting direction and change initiatives that balance the expectations and needs of the organization, its employees, and other stakeholders; assists with training and development initiatives that support the strategic direction; assists with the performance evaluation process.
Recruits and interviews for exempt and nonexempt employees as needed to support the recruitment efforts of the Authority. Collaborates with departmental managers to understand skills and competencies required for openings. Presents employment offers to candidates and facilitates the on-boarding process. Conducts and coordinates pre-employment paperwork.
Administers various human resources plans for all employees through partnering and counseling staff on HR policies, practices and procedures.
Conducts investigations of complex and/or serious employment matters; provides counsel, training and technical assistance to employees, supervisors, and management on employment law and employment related issues and problems.
Creates and maintains personnel files, separating medical and driver files as required by law. Processes and collects I-9 forms accurately, collects and maintains EEO forms – separately as mandated by law.
Collaborates with payroll and assists as needed on processing progression, wage garnishes, paid time off, and terminations.
Ensures legal and government agency HR compliance by understanding and administering existing legislation and reporting regulations; anticipating future legislation; Complies with Title VI and VII of the Civil Rights Act, ADA, ADEA, PDA, FMLA, FLSA, Drug-Free Workplace Act, DOT, and all other related federal, state and local laws and regulations.
Contributes to effective communications within the organization by establishing and maintaining effective communication lines with all staff members, applicants, and general public. Keeps management and staff informed of critical incidents and information needed to ensure smooth operations.
Establishes positive and effective employer-employee relationships and working conditions, in legal compliance with balancing the interests of the employee with the needs of the organization by handling employee and labor relations issues, including collective bargaining process and union relations practices and policies; providing advice, guidance, and direction to managers and employees; investigating complaints and concerns; approving recommendations for interventions, and discipline and termination.
Creates a positive image of the organization for applicants, employees and the community by representing the company at job fairs/conferences/meetings. Screens potential applicants to obtain information on work history, knowledge, skills, abilities, driving record qualifications and relevant experience in order to present viable candidates to applicable supervisors or managers that meet the needs of the Authority. Builds trust among applicant references in gathering information in an effort to gage applicant suitability for the job and organizational fit.
Contributes to the team by training assigned employees.
Preserves historical reference by establishing and maintaining record-keeping system; report generation, designing HR related forms, and documenting procedures, interviews and rejection correspondence.
Maintains cooperative relationship with coworkers and management by communicating necessary information, responding to requests, building rapport; and participating in problem solving methods.
Maintains trust, confidence and protects the organization by keeping information confidential and disclosing only on a need to know basis; ensuring high ethical standards; fosters a spirit of respect, trust and cooperation; using good customer service skills with both internal and external customers; and upholding the organization's reputation in the community.
Ensures communication and positive image of Authority by reviewing critical incidents, exceptions to policy and/or goal achievement with Supervisor.
Contributes to effective communications within the organization by establishing and maintaining effective communication lines with all staff members and general public. Keeps management and staff informed of critical incidents and information needed to ensure smooth operations.
Maintains professional and technical knowledge/skills by attending educational classes, workshops; reviewing professional publications; establishing personal networks; participating in professional societies and using the performance appraisal system to assess personal strengths and development needs to accomplish the strategic goals of the organization.
Additional Tasks: Contributes to SRTA team effort by performing other assigned duties as needed.
Job requirements:
Requirements listed represent the knowledge, skill, and/or ability, mental/physical demands and work environments required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential knowledge, skills, abilities and experience:
Certificates and Licenses Required: