Human Resources Compliance & Audit Representative

Baptist Memorial Healthcare Corporation

Memphis, TN

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JOB DETAILS

SKILLS

Analysis Skills, Best Practices, Business Administration, Corporate Compliance, Data Analysis, Follow Through, Human Resources, Human Resources Processes, Interpersonal Skills, Leadership, Legal, Metrics, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Needs Assessment, Office Equipment, Operational Audit, Organizational Skills, PHR (Professional in Human Resources), Payroll Software/Services, Privacy Controls, Process Improvement, Regulations, Regulatory Compliance, Reporting Skills, Risk, SPHR (Senior Professional in Human Resources), Time Management, Training/Teaching, Trend Analysis

LOCATION

Memphis, TN

POSTED

Today

Overview

Job Summary
Supports Human Resources (HR) Corporate leadership team focusing on HR Compliance and Audit
activities, as needed and assigned, system wide. Works under close coordination with Corporate Chief
Human Resources Officers (CHROs) and other Corporate HRleaders. Provides policy interpretation,
information, counseling, and support to leaders, managers and employees. Reviews compliance and
audit findings and makes appropriate recommendations based on current policy for investigation,
documentation, and alternative considerations/actions. Provides support in performing needs
assessments through regularly scheduled entity audits; reports findings and outcomes of audits,
compliance issues, and/or investigations to assist in determining appropriate follow-up through to case
closure. Researches, collects information, compiles and analyzes assigned metrics and/or data to include
turnover, engagement, and/or processes in order to report findings. Provides input into assigned
presentations and/or special projects. This position is under the direction of Corporate Chief Human
Resources Officers (CHROs). Performs other duties as assigned.

Job Responsibilities
• Serves to support corporate and entity HR leaders and team members, as needed. Focuses on
compliance and/or audit related matters. Such matters include HR related Corporate Compliance
Hotline complaints, potential discrimination and/or harassment investigations, climate surveys,
and other employment related issues as assigned.
• Works in close coordination with Corporate CHROs and Corporate Directors to identify
compliance gaps, participate in making recommendations, as needed, to mitigate potential legal
and/or regulatory risks.
• Maintains current knowledge of federal and state laws, and Baptist policies, which includes
interpretation, sharing of information and providing timely counsel, providing Human Resources
support to management and employees to assure fair and consistent application of rules,
regulations, and protocols.
• Deploys audit processes in order to prepare HR leaders and other key stakeholders' system wide
in regulatory readiness to include, but not limited to, Joint Commission, state and federal surveys,
and/or employment related investigations. Ensures service excellence and responsiveness to
needs of internal/external customers.
• Communicates, updates, and provides reports on compliance and audit findings to determine next
steps if issues exist. Outlines areas warranting improvement, if needed, and follows-up to monitor
progress.
• Researches "best practices" for HR compliance and audit program delivery and reports such
findings to Corporate CHROs and Corporate Directors. Analyzes a variety of data to
determine/assess trends in turnover; engagement, and process improvement working with HR
leaders to determine compliance needs and expand audit efforts.
• Communicates and implements changes/recommendations, as needed, related to new HR
compliance standards and/or audit findings.
• Works collaboratively with other compliance representatives, as needed, to include Corporate
Legal Services, Corporate Privacy and Security, Corporate Risk Services, Corporate Compliance,
and Accreditation to strengthen HR compliance/audit operational tactics and involvement in
pertinent HR issues.
• Conducts designated HR training sessions, as appropriate, relative to understanding HR policies
and adherence to HR compliance and regulatory standards. Works with Corporate HR leaders and
System Director, Learning and Engagement.
• Performs other duties as directed or assigned and completes assigned goals/metrics.

Experience
Description Minimum Required Preferred/Desired
2 years directly related experience in Human Resources.3 years Human Resources experience in a health
care setting highly preferred.
Education
Description Minimum Required Preferred/Desired
Bachelor's Degree in Human Resources, Business Administration or related field or direct equivalent years of experience. Master's Degree in Human Resources, Business Administration, or equivalent field preferred.

Special Skills
Description Minimum Required Preferred/Desired
Ability to operate standard office equipment. Proficient in Excel, Word, PowerPoint. Excellent organizational and interpersonal skills to disseminate data/information to various audiences, as needed. Knowledge and experience using automated HR/Payroll systems.
Licensure
Description Minimum Required Preferred/Desired
Certification as SPHR or PHR is
preferred.

About the Company

Baptist Memorial Healthcare Corporation

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