Human Resources Consultant (HRC2)

Human Resources Consultant

We are dedicated to growing a culture of belonging through our values: Respect | Trust | Diversity | Inclusion | Equity

At the Department of Licensing (DOL), we recognize the importance of work life harmony and strive to create a culture where employeesfeel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.

Our Human Resources Division is currently recruiting for a Human Resources Consultant with general knowledge and experience in Human Resources to join our team. As one of the most visible state agencies and the second-largest revenue generator in Washington State, we engage with over 6 million residents each year and collect nearly $3 billion in taxes and fees. We understand that our services are vital to the daily lives of our customers, enabling them to live, work, drive, and thrive. We take this responsibility to heart and are dedicated to providing equitable and meaningful access to our services for every resident.

If you are a driven Human Resources champion and understand the value of supporting the larger team, please read on.

Reporting to the Special Assistant to the Human Resources Assistant Director, you will serve as the primary point of contact and operational support for the Human Resources Division. Working independently in a fast-paced environment with shifting priorities, you will coordinate inquiries, service requests, administrative activities, and project support for HR leadership and program staff. Your work will help ensure efficient division operations, responsive customer service, and the successful delivery of Human Resources programs and services that support employees across the agency.

Some of what you will do:

• Coordinate and prioritize Human Resources inquiries, requests, and service needs to ensure timely and effective customer support.
• Provide administrative and operational support for division activities, including scheduling, meetings, communications, records management, and logistical coordination.
• Maintain accurate and accessible division records, documentation, and resources in accordance with agency requirements and established procedures.
• Support Human Resources projects, initiatives, and organizational priorities by tracking activities, coordinating information, and assisting with implementation efforts.
• Collaborate with HR leadership, managers, and program staff to address emerging needs, balance competing priorities, and support effective division operations.

What you will bring:

• Four (4) years of professional level broad-based Human Resources experience, including facilitating organizational development or change, advising, and consulting on human resources issues.
• Two (2) years of experience: Using Microsoft Suite office products including Excel, Word, One Note, Access, PowerPoint, Outlook, and Teams. Composing and formatting professional emails, memos, letters, and other documents using proper spelling, grammar, and punctuation.
• Ability to: Communicate respectfully and effectively with diverse groups of people. Handle shifting priorities and switch directions quickly while maintaining a calm, professional attitude. Analyze and evaluate data and identify solutions, asking questions when needed. Maintain attention to detail while processing a variety of HR related actions. Understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions. Respect and maintain confidentiality. Promote and support a respectful, equitable, and inclusive workplace for all employees. Promote and support respectful, equitable, and inclusive delivery of services to customers. Understand the importance and significance of what records must be released and what is confidential. Take action to learn and grow. Take action to meet the needs of others.

Up to four (4) years of relevant education may substitute year for year for experience. (Associates degree = 2 years Bachelor's degree = 4 years) Relevant education will include a focus on business, human resources, social or organizational behavioral sciences, or related field. What may help set you apart:

• Professional Human Resources Certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP.
• Additional higher education degree in Business Administration, Human Resources, Employment Law, Public Administration, or a related field.
• Experience utilizing and/or entering information into HRMS/SAP.
• Experience using specific Microsoft 365 Core Applications: SharePoint, OneNote, OneDrive, and Forms.
• Experience using Adobe Acrobat Pro and/or Canva.

Additional Conditions of employment:

• This position is expected to work full time in-office at our Olympia, WA location.
• The ability to travel for meetings and trainings.
• Prior to a new hire, a pre-employment screening including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

DOL is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations.

We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.

More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.