Handle a variety of administrative duties in both the Human Resource and the Food and Beverage department. Process passes and privileges and assist with onboarding tasks. Upkeep of systems and processes for team member’s employment needs.
Responsibilities:HUMAN RESOURCES – TEAM MEMBER SERVICES – HR SHARED DUTIES:
Process new hire and rehire applicants and team members in accordance with Loon Mountain hiring policies and procedures.
Maintain and update job listings for active postings; administer the full application process in partnership with hiring managers.
Maintains team member documentation in an accurate and timely manner.
Works with managers and payroll department to ensure team members are paid in a timely manner.
Assist with the setup and coordination of company meetings, training sessions, and hiring fairs as required.
Updates the HR reports and HR calendar as directed.
Greet team members and administer the team member Season Pass, timecards, name tags, and the team member ski voucher/pass benefit.
Coordinate annual team member seasonal pass setup and processing, including reviewing systems and ROLs, updating forms and procedures, managing product setup and fulfillment, ordering name tags, and training assistants.
Update team member services guidebooks and procedures.
Ensure all forms are complete, work with Point-of-Sale system, collect money and prepare cash out daily.
Communicate with HR regarding team member pass and dependent issues.
Enter team member information in the RTP system, print pass media, as necessary.
Monitor team members and dependents signing Release and Waivers.
Advertise open positions by placing ads and completing purchase requisitions; track open job positions, turnover data, and applicant reports.
Provide front-desk reception and guest service; respond to internal and external requests for information; perform clerical duties including filing, supply ordering, support special projects as assigned.
Support the design, implementation, and ongoing administration of team member recognition programs and events; coordinate and assist with Hiring Fairs; maintain and update job descriptions as directed.
Work with the HRBP to assist with daily HR tasks as needed.
FOOD AND BEVERAGE ADMINISTRATION DUTIES:
Support administrative operations of the Food & Beverage department.
Perform data entry and provide administrative support to the F&B Director and Managers, including reconciling purchase orders, receiving incoming stock, tracking inventory shipments to food outlets, and maintaining the inventory database.
Prepares and processes correspondence, reports, spreadsheets and communicates with vendors and team members.
Collaborates closely with the Director of F&B and the Managers on payroll and expense budgets.
May assist with monthly inventory.
Prepares, maintains, and tracks purchase requisitions, invoices, inventory, and transfers for F&B team.
Assist with cafeteria and food service operations as needed, including providing coverage during peak service periods.
Upkeep of the F&B point of sale system for daily usage and ability to run reports and create spreadsheets as directed.
RESPONSIBILITY TO SAFETY:
Report safety-related accidents and incidents to supervisor.
Follow all company and department safety policies and procedures.
Drive in accordance with the law and Loon Resort policies.
SUPERVISORY RESPONSIBILITIES:
None
Qualifications:Proficient Microsoft Office skills required. Administrative and guest service skills. Must demonstrate organizational ability, attention to detail, and the ability to maintain confidentiality.
EDUCATION and/or EXPERIENCE:
Combination of education and work experience. Minimum 1–2 years of office administrative or HR experience preferred. Strong working knowledge of Microsoft Office, particularly Excel, is required.
LANGUAGE SKILLS
Ability to read, write, and communicate effectively with team members, managers, and vendors.
MATHEMATICAL SKILLS
Basic math skills with ability to reconcile purchase orders, tracking inventory figures, and supporting payroll needs.
REASONING ABILITY
Ability to apply sound judgment and common sense to solve practical problems, prioritize competing tasks, and respond effectively to changing priorities in a team-oriented environment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The noise level in the work environment is moderate.
COMPUTER SKILLS:
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required. Preferred experience with HR and operations systems including UKG, iCIMS, RTP, and Predictive Index. Willingness to learn and train others on these systems.
OTHER SKILLS AND ABILITIES:
Ability to manage multiple deadlines while maintaining a high standard of guest service. Must be able to handle confidential team member information with discretion and professionalism. Availability on weekends and select holidays during operations.