Position Summary
The HR Coordinator supports the administration of employee benefits, leave of absence programs, HR systems, employee inquiries, and payroll operations. This role serves as a primary point of contact for employees seeking assistance with benefits, leave, and HR-related processes while ensuring accurate data management and timely follow-up across multiple HR programs.
The ideal candidate is highly organized, customer-service oriented, detail-focused, and comfortable managing multiple priorities in a fast-paced environment.
Essential Duties and Responsibilities
Benefits Administration
- Serve as a primary contact for the Benefits inbox and employee benefit inquiries.
- Assist employees with benefit enrollment, qualifying life event (QLE) changes, and benefits-related documentation.
- Provide forms, resources, and guidance regarding company benefit programs.
- Maintain accurate employee benefit records within HRIS systems.
- Collaborate with Accounts Payable on management of HR vendor invoices
- Support annual Open Enrollment activities, including system setup, testing, employee communications, and issue resolution.
Leave of Absence Administration
- Coordinate and track leave of absence requests, including FMLA, ADA, personal leaves, and other company leave programs.
- Provide employees with required leave documentation and forms.
- Monitor leave timelines and follow up regarding estimated leave start dates, extensions, and return-to-work dates.
- Maintain accurate leave records and ensure compliance with applicable policies and regulations.
- Coordinate accommodation follow-up and documentation as needed.
HR Operations & Employee Support
- Respond to employee questions submitted through HR support channels, including Ask Here and other HR service platforms.
- Manage and update employee records within Paycom and other HR systems.
- Maintain HR resource materials, including HR SharePoint site.
- Support employee communications and HR program administration.
- Assist with document management, mail sorting, scanning, and record retention processes.
Payroll & Compliance Support
- Serve as backup support for payroll processing activities.
- Assist with payroll audits, data verification, and employee payroll inquiries.
- Administer wage garnishments and related documentation.
- Generate reports and supporting documentation as needed.
Qualifications
Required
- High school diploma or equivalent.
- 3+ years of experience in benefits administration, payroll, HR operations, or a related field.
- Experience working with HRIS systems; Paycom experience preferred.
- Knowledge of employee benefits, leave administration, and HR processes.
- Strong organizational skills with exceptional attention to detail.
- Ability to manage confidential information with discretion.
- Strong customer service and communication skills.
- Proficiency with Microsoft Office Suite, including Excel.
Preferred
- Experience supporting FMLA, ADA accommodations, and leave administration.
- Payroll processing experience.
- Experience supporting Open Enrollment administration.
- Knowledge of garnishment processing.
- HR certification (PHR, SHRM-CP, FPC, or CPP) preferred.
Key Competencies
- Customer Focus
- Attention to Detail
- Organization and Prioritization
- Problem Solving
- Communication
- Collaboration
- Data Accuracy
- Confidentiality