ADP, Administrative Procedures, Administrative Skills, Automation, Best Practices, Business Administration, Casinos, Dental Insurance, Documentation, English Language, Federal Laws and Regulations, HRIS/HRMS, Hospitality and Tourism, Human Resources, Human Resources Management, Human Resources Processes, Industrial Relations, Industry/Trade Analysis, Internal Audit, Interviewing Skills, Market Trend Analysis, Multilingual, Multitasking, Onboarding, Operational Support, Organizational Skills, Process Improvement, Record Keeping, Regulatory Compliance, Spanish Language, Staff Development, State Laws and Regulations, Support Documentation, Systems Administration/Management, Team Lead/Manager, Training/Teaching
The Condado Collection is a group of hospitality properties in Puerto Rico that includes a range of classic and modern luxury hotels offering full-service experiences, fine dining, and vibrant entertainment. Among them are Condado Vanderbilt, the standard of excellence for luxury hotels in San Juan and the Caribbean; La Concha Resort, your iconic beachfront retreat with chic style and a vibrant nightlife destination in San Juan; and Condado Ocean Club, an adults-only boutique hotel — a modern oasis in the heart of the city. The collection also includes Casino del Mar and world-renowned dining venues such as STK San Juan and Serafina.
Our mission is to create meaningful experiences and inspire travel — not just for our guests, but for our team as well. We believe our team members are the key to delivering passionate and authentic hospitality. Together, we create a collection of unforgettable memories.
As we continue to raise our standards of service excellence, we are seeking a highly capable Human Resources Coordinator to provide operational support across all HR functions. This role focuses on executing day-to-day HR administrative tasks, supporting recruitment and training coordination, maintaining employee records, and ensuring accurate HR documentation and compliance support.
Key Responsibilities:
- Support day-to-day HR operations, including onboarding, HR documentation, and employee recordkeeping.
- Serve as key operational support within the HR department, collaborating closely with HR Managers and Generalists to ensure smooth workflows, accurate processes, and effective team coordination.
- Assist in managing HR systems, maintaining accurate employee records, reports, and compliance documentation.
- Assist with job postings, interview scheduling, and candidate communications.
- Support applicant tracking system (ATS) updates and recruitment documentation.
- Coordinate onboarding activities for new hires in collaboration with HR Generalists.
- Assist in the coordination of training sessions, workshops, and employee development programs.
- Support scheduling, attendance tracking, and maintenance of training records.
- Ensure proper documentation of training activities and compliance requirements.
- Provide operational support to recruitment, training, and labor relations initiatives as needed.
- Assist with internal audits and compliance reporting.
- Ensure HR files and documentation comply with local, state, and federal labor laws and regulations.
- Support adherence to HR policies and procedures across all HR activities.
- Support HR projects, process improvements, and automation initiatives to enhance efficiency and optimize workflows.
- Assist in implementing updates to HR workflows and administrative procedures.
- Stay current on HR best practices, industry trends, and labor market changes relevant to the organization.
Qualifications:
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Minimum of 2 years of progressive HR experience, preferably in the service or hospitality industry.
Familiarity with ADP and HRIS systems is a plus.
Bilingual in English and Spanish.
- Experience in recruitment and/or training support is a plus
Strong organizational, analytical, and problem-solving skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Professional, discrete, and capable of handling confidential information.
- Understanding of HR compliance and labor regulations in Puerto Rico and the U.S.
- Experience in process improvement and workflow automation is highly desirable.
Benefits
The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.