Human Resources Director - Primm Valley Casino Resorts

Human Resources Director

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Human Resources Director oversees all HR functions across a diverse portfolio including a casino, resort, gas stations, lottery retail operations, and food and beverage. This role is responsible for developing and executing HR strategies that support operational excellence, regulatory compliance, workforce stability, and high-quality employee experience across multiple business lines.

Key Responsibilities:

Strategic HR Leadership

• Develop and implement HR strategies that support hospitality, gaming, retail, and property management operations
• Partner with executive leadership to align workforce planning with business goals
• Lead organizational design, restructuring, and growth initiatives

Multi-Unit Talent Acquisition

• Oversee high-volume recruitment for hourly and salaried roles (casino, hotel, retail, maintenance, food and beverage outlets)
• Develop pipelines for critical and hard-to-fill roles
• Ensure efficient onboarding processes across all business units
• Ensure compliant hiring practices in both Nevada and California labor markets

Employee & Labor Relations

• Manage employee relations issues
• Conduct investigations, resolve conflicts, and support disciplinary actions
• Promote a positive, service-driven culture aligned with hospitality standards

Compliance & Regulatory Oversight

• Ensure compliance with:
• • Nevada labor laws and gaming regulations
  • California labor laws for applicable employees, including:
  • • Wage and hour laws (overtime, meal and rest breaks)
    • California Labor Code and Industrial Welfare Commission (IWC) Wage Orders
    • Paid sick leave and leave of absence laws (CFRA, FMLA overlap)
    • California Fair Employment and Housing Act (FEHA)
    • Cal/OSHA safety standards
  • Oversee compliance for multi-state payroll practices
  • Ensure proper classification of employees (exempt/non-exempt, CA-specific rules)
  • Maintain gaming licenses and audit readiness

  Compensation & Benefits

  • Oversee benefits administration across all entities
  • Ensure compliance with California pay transparency, minimum wage, and pay equity laws

  Performance Management & Development

  • Support performance management systems across all divisions
  • Support leadership development for managers in hospitality, retail, and property operations
  • Drive succession planning for key operational roles

  Training & Workforce Development

  • Ensure completion of assigned training programs focused on:
  • • Customer service excellence (casino/resort/retail)
    • Safety compliance (gas stations, maintenance teams)
  • Ensure compliance training for gaming and lottery operations

  Workforce Operations Management

  • Oversee HR support for:
  • • 24/7 casino and resort operations
    • Retail/gas station staffing
  • Address scheduling, turnover, and staffing challenges typical in hospitality and retail environments

  Culture, Engagement & Retention

  • Drive retention strategies for high-turnover roles
  • Promote diversity, equity, and inclusion across all business units

  Qualifications:

  Education

  • Bachelor's degree in human resources, Business Administration, or related field (required)
  • Master's degree (preferred)

  Experience

  • 10+ years of HR experience, preferably in:
  • • Casino/gaming
    • Hospitality/resort operations
    • Retail or multi-unit operations
  • 5+ years in a senior HR leadership role
  • Experience managing a large, diverse workforce (hourly + salaried employees)
  • Experience managing multi-state HR compliance (Nevada & California strongly preferred)

  Certifications (Preferred)

  • SHRM-SCP or SPHR
  • Gaming HR compliance experience is highly desirable
  • California employment law expertise strongly preferred

  Key Skills & Competencies

  • Strong knowledge of gaming and hospitality workforce dynamics
  • Multi-site HR leadership experience
  • Expertise in high-volume staffing and workforce planning
  • In-depth knowledge of labor laws and regulatory compliance
  • Strong conflict resolution and employee relations skills
  • Ability to manage complex, fast-paced operational environments

  Work Environment

  • Primarily on-site in Primm, Nevada
  • Requires flexibility to support 24/7 operations (casino, resort, retail)
  • Regular travel between properties (casino, gas stations, etc.)

  Preferred Industry Background

  • Casino & Gaming
  • Hospitality / Resort Operations
  • Retail / Convenience Stores / Fuel Operations

  If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!