Human Resources Director

New Castle Hotels & Resorts

Woburn, MA

JOB DETAILS
SKILLS
Best Practices, Business Administration, Business Skills, Communication Skills, Compensation Analysis, Compensation Management, Compensation and Benefits, Conflict Resolution, Employee Relations, Employment Law, English Language, HRIS/HRMS, Human Resources, Human Resources Analytics, Human Resources Processes, Human Resources Software, Human Resources Strategy, Leadership, Maintain Compliance, Metrics, Multitasking, Onboarding, Operational Strategy, Organizational Development/Management, Payroll Accounting, Performance Analysis, Performance Management, Physical Demands, Regulatory Requirements, Retention Programs, Risk Management, Succession Planning, Systems Analysis, Talent Management, Time Management, Training Program, Training/Teaching, Workforce Planning
LOCATION
Woburn, MA
POSTED
1 day ago

Human Resources Director

You are a strategic and forward-thinking HR leader who thrives in fast-paced, service-driven environments. You bring a strong balance of business acumen and people-focused leadership, enabling you to align talent strategies with operational priorities.

You are energized by partnering with senior leadership to drive organizational effectiveness, enhance employee engagement, and build a high-performing, inclusive workplace culture. Known for your integrity and sound judgment, you confidently navigate complex employee matters while maintaining a pragmatic, people-first approach.

You are motivated by the opportunity to shape HR initiatives that directly impact both employee experience and business performance.

Key Responsibilities:

Strategic Leadership

  • Develop and execute HR strategies aligned with business goals
  • Partner with executive leadership on workforce planning and organizational design
  • Champion a culture of engagement, accountability, and service excellence

Talent Management & Development

  • Lead recruitment, onboarding, and retention strategies
  • Oversee performance management and succession planning
  • Design and implement leadership development and training programs

Employee Relations

  • Advise leadership on employee relations, investigations, and conflict resolution
  • Foster an inclusive, respectful, and positive workplace environment
  • Ensure consistent and fair application of policies and practices

Compensation & Benefits

  • Manage and evaluate compensation structures and benefit programs
  • Ensure competitiveness and compliance with U.S. labor standards

Compliance & Risk Management

  • Ensure compliance with federal, state, and local employment laws (e.g., FLSA, EEOC, FMLA)
  • Maintain HR policies, procedures, and reporting standards
  • Lead audits, investigations, and regulatory requirements

HR Operations

  • Implement HR systems, analytics, and reporting tools
  • Monitor key HR metrics and provide insights to leadership

Job Requirements:

  • Bachelor's degree in Human Resources, Business Administration, or related field
  • 8-12+ years of progressive HR experience, including leadership roles
  • Strong knowledge of U.S. labor laws and HR best practices
  • Proven experience partnering with senior leadership
  • Excellent communication, leadership, and decision-making skills
  • Previous hotel experience is also preferred as is the ability to work with various hotel HR related software programs.
  • Prior payroll and/or accounting experience can be a plus.
  • Verbal and written English language proficiency is required, with a second language helpful (Creole & Spanish).
  • You must be effective in handling multiple tasks/challenges in the workplace, finding or implementing proper solutions on a timely basis.
  • Physical requirements include the ability to occasionally work long hours; light work, i.e. exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects; the ability to work under variable temperatures and noise levels; the ability to see details; the ability to bend, stretch, twist or reach with your body and arms; and the ability to walk or stand for extended period of time, moving safely and efficiently around the hotel property.

About the Company

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New Castle Hotels & Resorts