Human Resources Generalist

Rocket Mortgage

Detroit, Michigan

JOB DETAILS
SKILLS
Administrative Management, Communication Skills, Compensation and Benefits, Conflict Resolution, Customer Experience, Data Management, Diversity, Documentation, Employee Benefits, Employee Relations, Employment Law, Exit Interviews, Finance, Financial Services, HRIS/HRMS, Health Plan Membership, Human Resources, Leadership, Legal, Maintain Compliance, Offer Letters, Onboarding, Organizational Skills, Payroll Administration, Payroll Management, People Management, Performance Management, Problem Solving Skills, Professional Services, Risk Management, Team Lead/Manager, Trend Analysis
LOCATION
Detroit, Michigan
POSTED
28 days ago

The Human Resources Generalist, GANNG leads and supports the company’s people function, including employee relations, recruiting support, onboarding, payroll coordination, benefits administration, HRIS management, performance management, compliance, and people-related policies.  This role serves as a trusted resource for team members and leaders, providing practical guidance, sound judgment, and consistent support. The Human Resources Generalist, GANNG works closely with leadership, finance, benefit providers, payroll providers, and legal counsel to ensure the company’s people’s practices are organized, compliant, and aligned with business goals and company culture.

About the role

  • Advise and support all team members and leaders on team relations related issues by answering questions, giving directions, escalating issues, and offering solutions as appropriate on human resources (HR) issues

  • Serve as a generalist for all HR needs, including recruiting, leadership development and education, payroll, compensation, HRIS and benefits by answering questions and escalating issues as appropriate

  • Manage the employee lifecycle, including job postings, recruiting coordination, offer letters, onboarding, employment changes, personnel files, offboarding, and exit interviews

  • Manage team member benefits, perks, and people policies and ensure they provide the most value to team members

  • Collaborate and liaise with teams from our various benefit providers as subject matter experts on overall team member experience and brainstorm solutions

  • Collaborate with the Legal team to ensure compliance and mitigation of business risk by advising leaders and team members on applicable employment laws

  • Manage team member data to identify and summarize trends (e.g., exit interviews, turnover, overtime)

  • Collaborate with Senior Leadership to set team/people goals and objectives

  • Act as an objective, neutral advocate who seeks to understand, investigate and make unbiased recommendations for all sides: the company, team members and leaders

  • Assist all team members in finding solutions for individual team member challenges (e.g., personal challenges, conflict resolution, etc.)

  • Guide leaders through the effective management of team member performance

Aboutyou

Minimum Qualifications

  • Bachelor’s degree in business, human resources, or related field

  • 3 years of experience in human resources, team relations, or related field

  • Working knowledge of employment laws, HR compliance practices, and employee relations best practices

  • Experience handling confidential and sensitive employee matters

  • Experience with HRIS, payroll, benefits, or employee data systems

  • Strong communication, judgment, documentation, organization, and problem-solving skills

Preferred Qualifications

  • Experience in a growing, creative, professional services, or project-based company environment

  • Experience implementing or administering HRIS, payroll, performance management, recruiting, onboarding, or benefits systems

  • SHRM-CP, SHRM-SCP, PHR, or SPHR certification

What you’ll get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

About us

GANNG LLC is an integrated family office committed to providing comprehensive financial and personal services. We strive to support the professional and personal goals of the family we serve, preserving human, intellectual, and financial capital while embracing diversity and shared values. Guided by integrity, objectivity, and confidentiality, we act as trusted advisors with professionalism and diligence.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at

Careers@Rocket.com

.

About the Company

R

Rocket Mortgage

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard. How Our Culture Gives Us Our Edge Typical companies have mission statements. We have ISMs – the 20 philosophies that give us our competitive edge for success and drive our unique culture. We introduce these philosophies to everyone on day one because they are the core principles that guide our decision-making. Our team members aren’t just empowered by opportunity, they’re given all the resources and support needed to deliver innovative solutions. How We Support The Community Since inception, we’ve been dedicated to investing in the cities and organizations that Rocket Companies® calls home – extending from Detroit to Cleveland, Charlotte, Phoenix and Windsor –and this list continues to grow. We maintain a For More Than Profit VisionSM, which is a new generation of doing business that keeps people at the forefront, not numbers. We believe there is a way to do business that creates opportunity for all, and we have a passion for investing in people and communities. Since 2010, our team has volunteered 385,000 hours in Detroit and 723,000 hours nationwide. How We Stay Connected Rocket Companies® is part of a larger group of businesses all invested in and connected by Founder and Chairman Dan Gilbert. This group is known by our team members as the Rock Family of Companies – a diverse collection of companies all obsessed with finding a better way, united by a common purpose to challenge the status quo. It's our mission to find unique solutions for our clients. How Our Culture Gives Us Our Edge Typical companies have mission statements. We have ISMs – the 20 philosophies that give us our competitive edge for success and drive our unique culture. We introduce these philosophies to everyone on day one because they are the core principles that guide our decision-making. Our team members aren’t just empowered by opportunity, they’re given all the resources and support needed to deliver innovative solutions. How We Support The Community Since inception, we’ve been dedicated to investing in the cities and organizations that Rocket Companies® calls home – extending from Detroit to Cleveland, Charlotte, Phoenix and Windsor –and this list continues to grow. We maintain a For More Than Profit VisionSM, which is a new generation of doing business that keeps people at the forefront, not numbers. We believe there is a way to do business that creates opportunity for all, and we have a passion for investing in people and communities. Since 2010, our team has volunteered 385,000 hours in Detroit and 723,000 hours nationwide. How We Stay Connected Rocket Companies® is part of a larger group of businesses all invested in and connected by Founder and Chairman Dan Gilbert. This group is known by our team members as the Rock Family of Companies – a diverse collection of companies all obsessed with finding a better way, united by a common purpose to challenge the status quo. It's our mission to find unique solutions for our clients.
COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Banking
FOUNDED
2002
WEBSITE
http://www.myrocketcareer.com