Human Resources Generalist

About the Role

The Carpet Shoppe, Inc. (TCS) is seeking a Human Resources Generalist to provide support with daily operations of the Human Resource department with a focus on payroll administration, benefits management, compliance, recruitment, and employee relations. This role ensures the accurate and timely processing of payroll, effective administration of benefits programs, and delivery of HR services that support employee engagement and organizational goals.

Key Responsibilities:

Payroll Administration

• Manage semi-monthly & weekly payroll processing for all employees.
• Ensure compliance with federal, state, and local wage and hour laws.
• Review and validate payroll reports for accuracy (wages, overtime, deductions, taxes).
• Partner with third-party providers and Accounting to reconcile payroll and resolve discrepancies.
• Coordinate quarterly and annual payroll tax reporting: work with third-party providers if applicable, or prepare and submit directly when handled in-house.
• Manage year-end processes, including W-2 and 1095-C distribution, ACA reporting, and year-end fringe benefits processing, either directly or in partnership with third-party providers.

Benefits & Leave Administration

• Administer employee benefit programs including health, vision, dental, supplemental, retirement (401K & ESOP), flexible spending, and wellness initiatives.
• Manage open enrollment, benefits communication, and employee inquiries.
• Administer employee leave programs, including Workers’ Compensation, Temporary Disability Insurance (TDI), Family and Medical Leave Act (FMLA), Hawaii Family Leave (HFLL), and ADA-related accommodations.
• Coordinate COBRA, ACA, HIPAA, and other compliance requirements: work with third-party administrators when applicable, or prepare and submit directly when handled in-house.
• Maintain accurate benefits and leave records and reports.

HR Operations & Compliance

• Ensure HR policies and procedures comply with federal and state employment laws.
• Maintain employee personnel files, HRIS data integrity, and reporting.
• Track and manage accident and incident reports to ensure compliance and proper documentation.
• Assist with audits related to payroll, benefits, and compliance
• Develop and update HR policies, procedures, and employee handbooks.

Employee Relations & Engagement

• Provide guidance and support to managers and employees on HR-related matters.
• Support onboarding and offboarding processes to ensure a positive employee experience
• Oversee applicant tracking, hiring processes, and related reporting to ensure a smooth recruitment workflow.
• Follow up on employee surveys and initiatives, helping implement programs to improve engagement, satisfaction, and retention.
• Collaborate with the Owner’s Council to plan and execute company events that enhance employee engagement and culture.
• Foster a culture of accountability, inclusion, respect, and employee well-being.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 5+ years of HR experience, with at least 2 years in a payroll and benefits administration capacity.
• Strong knowledge of federal and statement employment laws, payroll regulations, and benefits compliance.
• Experience with Microsoft Office and payroll systems (eg. UKG, Ceridian, ADP, etc.)
• Excellent communication, organizational and problem-solving skills.
• Ability to maintain confidentiality and exercise sound judgment with professionalism.

Preferred Qualifications:

• HR Certification (PHR, SPHR, SHRM-CP, or SHRM-SCP)
• Demonstrated success in improving HR processes and employee experience.