Human Resources Generalist I

Title: Human Resources Generalist I
Location: Richmond, VA, 23231
Duration: 4+ months,
Pay Range: $22/hr - $26.70/hr
Work Hours: 7am-4pm

Description:
People Experience Advisor is responsible for local execution of operational HR activities. The Advisor is the key point of contact to employees where self-service/shared services support is not available and sits within the local BU squad team.
Where appropriate, the PE Advisor will support implementation of local projects or initiatives.

High-Level Responsibilities / Key HR Interactions:
All PE Advisors:

• Use Business Unit knowledge to provide local HR services that are relevant and tailored to the needs of the BU/location (e.g. Time & Attendance support, etc.)
• Demonstrate a deep understanding of the local BU/location; work as part of the BU squad, providing business intimacy and supporting with delivery of local HR services
• Escalate business-specific queries to the BU People Experience Lead and functional queries to the relevant SSC team
• Key point of contact to employees and managers for HR-related queries, self-service transactions, HR portal navigation, policy interpretation and process support requiring face-to-face interaction and hard copy documentation
• Responsible for focusing on employee experience and continuous improvement of end-to-end operational HR services
• Responsible for delivery of the following services:
  • Ongoing onboarding
  • Local learning delivery
  • Time & Attendance (plant)
  • Local query resolution
  • Hourly recruitment (plant outside NA)

PE Advisors in a non-shared service supported country and/or in a plant will be responsible for delivery of end-to-end HR services:

• Provides HR advice and guidance in relation to their BU, empowered to use their judgement and business knowledge to pre-empt any HR concerns and proactively seek solutions
• Supports documentation and implements local/country-specific policies
• Responsible for identifying service issues, proposing improvements and supporting implementing changes
• Supports the delivery of projects and initiatives within their country/BU
• Responsible for Employee Relations support (where service not provided by SSC)