Human Resources Generalist

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

The Human Resources (HR) Generalist serves as a vital resource to managers and employees, with primary responsibility for managing employee relations situations. This role provides guidance on workplace conflicts, performance issues, policy interpretation, and compliance matters while fostering a positive and engaging work environment. The HR Generalist acts as a trusted advisor to people managers across the organization, helping to resolve employee relations issues efficiently and fairly.

Job Duties/Responsibilities:

• Manage employee relations cases including disciplinary actions, workplace complaints, and performance issues to ensure timely and effective resolution.
• Conduct thorough and objective investigations into employee concerns, ensuring fair processes and compliance with company policies and employment laws.
• Maintain accurate and confidential case records within HR information systems.
• Serve as a trusted advisor and coach to managers across the organization on employee relations matters, conflict resolution, performance management, and people management best practices.
• Support managers through difficult conversations, disciplinary processes, and corrective action plans while building their capability to handle employee challenges effectively.
• Interpret and apply HR policies and procedures in compliance with legal requirements and organizational standards.
• Draft, update, and communicate employee relations policies and guidelines to ensure consistency.
• Stay current with employment laws and regulations, particularly those affecting the healthcare industry, and ensure compliant application across the organization.
• Provide guidance and support to employees on HR-related inquiries, workplace concerns, and conflict resolution.
• Facilitate mediation and alternative dispute resolution processes to promote amicable solutions and maintain positive working relationships.
• Build trusted relationships through effective stakeholder engagement and communication.
• Support HR operations and programs including recruitment, onboarding, performance management, and talent management initiatives.
• Assist in implementing HR strategies and programs that align with business objectives while ensuring compliance with company policies and legal requirements.
• Contribute to organizational culture and employee engagement by promoting inclusive practices, supporting engagement initiatives, and partnering with managers to create positive work environments.
• Use employee feedback and engagement data to identify opportunities for improvement and support action planning.

Job Requirements:

• Experience:
  1. 1-3 years of relevant experience in HR, with demonstrated experience in employee relations
  2. Experience conducting workplace investigations and managing employee relations cases preferred
  3. Proven ability in conflict resolution and ability to mediate discussions and negotiate solutions
  4. Experience addressing difficult issues directly with managers and employees to champion HR practices and company values
  5. <
  6. Preferred:
     1. Experience in high-growth environments with ability to build scalable processes and manage increasing ER complexity during organizational expansion
     2. Demonstrated ability to track ER metrics, identify trends, and use data to inform policy recommendations, manager training, and proactive interventions
     3. <
     4. Education:
        1. Bachelors degree in Human Resources, Business Administration, or related field preferred
        2. HR certification (PHR, SHRM-CP) is a plus
        3. <
        4. Specialized Skills:
           1. Required:
           2. <
           3. Solid understanding of labor and employment law, company policies, and best practices in employee relations
           4. Strong conflict resolution and problem-solving abilities
           5. Excellent investigation and case management skills
           6. High emotional intelligence and empathy to understand employee concerns and de-escalate sensitive situations
           7. Exceptional communication skills, both written and verbal, with active listening capabilities
           8. Ability to handle sensitive information with strict confidentiality and professionalism
           9. Strong organizational and project management skills to manage multiple cases simultaneously
           10. Proficiency in HR Information Systems (HRIS) and case management tools
               2. Preferred:
               3. <
               4. Knowledge of healthcare industry regulations and compliance requirements preferred
               5. Licensure:
                  1. Required: None
                  2. Preferred:
                  3. <

                      

                     Essential Physical Functions:

                     The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

                     1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
                     2. The employee frequently lifts and/or moves up to 10 pounds.
                     3. Specific vision abilities required by this job include close vision and the ability to adjust focus.

                      

                     Pay Range:

                     $70,823.00 - $106,234.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.

                      

                     Equal Opportunity/Affirmative Action Employer:

                     Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

                      

                     Disclaimer:

                     Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Healths talent acquisition team, please email careers@ahcusa.com.