Human Resources Generalist

The Human Resources Generalist provides support, assistance, and guidance to site leadership regarding employees at all stages of the employment cycle. The Human Resources Generalist partners with supervision to facilitate positive outcomes and is a resource for employees.

Employee Relations

• Partner with supervision to address employee relations and performance issues by meeting with managers, job coaches, and employees to determine, implement, and communicate effective solutions.
• Develops and writes performance management documentation.
• Partners with Contract Operations, Workforce Support and development, and Rehabilitation Departments when disciplinary or issues occur to ensure that disciplinary actions are in alignment with the organization's mission.
• Assist supervision to counsel employees about work-related issues with a focus on positive outcomes.
• Assists with responding to claims for unemployment compensation.
• Stays current of local, state, and federal laws as they relate to all aspects of employment.
• Responsible for conducting exit interviews for employees.
• Identifies impact on individuals with significant disabilities as it relates to the function of their job.

• Conduct and present training at Didlake sites.
• Ensure employees receive all Didlake required training and development.
• Coordinate with supervisors on performance management and employee development regularly.

• Conducts routine visits to worksites in support of employee engagement and identify areas of improvement.
• Keep up to date with the latest HR trends, practices, and compliance issues. Work with the HR Director to ensure that the organization complies with all HR legal requirements.
• Assists with all Federal reporting requirements.

• Track, identify, and highlight trends, disparities, and gaps through evidence, such as data and metrics, and ensure there are responsive protocols to remedy employee issues with managers.
• Provides leadership to staff by fostering teamwork. Balances teamwork and individual responsibility by giving feedback to staff to nurture a positive team spirit and quality performance. Models dependability, hard work, strong business ethics, and professional personal appearance.

• Provide support to employees regarding benefits, compensation, and leave administration in a timely and professional manner, including troubleshooting and resolving issues that arise and support that is required.
• Assist Benefits Administrator regarding leaves of absence as required.
• Assist with open enrollment initiatives as required.

• Review and stay updated on all Didlake policies and procedures to ensure implementation.
• Educate managers on Didlake policies and procedures.
• Investigate and resolve internal complaints and /or violations of policies.
• Conduct or assist in conducting timely investigations and report findings of investigations to the Director.

• Responsible for working with managers to successfully onboard new employees and performing new hire check-ins at the site.
• Aid managers by helping to support the transition of new employees into the organization.

• Supports Didlake hiring priorities by assisting the Recruiting Team when necessary.

• BA/BS degree in Human Resources Management or Business related field plus 2 years of HR experience, or an AA degree and 4 years of HR experience, or 5 years of directly related experience.

• SHRM or other related professionally recognized certifications preferred.
• Strong organizational, planning, and project management skills.
• Willingness to work flexible and irregular hours, which can include evenings.
• Must be detail-oriented, dependable, and reliable in completing assignments and communicating with internal and external customers.
• Proficiency with general computer operation and Microsoft Office applications.
• Excellent verbal and written communication skills, including the ability to present data in an organized and approachable manner.
• Excellent interpersonal and presentation skills.
• Ability to coach employees and management regarding complex and difficult issues.
• Ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulations, or law.
• Knowledge of federal, state, and local employment laws.
• Knowledge of human resource functions including employee relations, recruitment, and business management and strategy, workforce planning and employment, benefits, human resources development.
• Ability to effectively communicate and comfortably speak in a large group setting
• Ability to maintain confidentiality on all matters.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Effectively prioritize and multi-task assignments and responsibilities.
• Ability to work effectively in a team setting, as well as independently, set goals, prioritize, organize, and accomplish work.
• Ability to interact effectively with people with disabilities, diversified cultures, and backgrounds.