Job Title: Human Resources Generalist Classification: Non-Exempt\n \nDepartment: Human Resources Division:\n \nSupervisor: Human Resources Director Effective: 11/26/2024\n \nI. JOB SUMMARY:\n \nThis position provides clerical support to the Human Resources Department, and acts as the primary contact for Human Resources related questions. This includes, but not limited to questions in the areas of health and wellness, retirement, recruiting, onboarding, policy and procedure, risk management and safety. Handles confidential information and communicates frequently with City employees, outside agencies, and the general public with courtesy and diplomacy. This position has no supervisory responsibilities. Individual will perform other duties assigned by supervisor/department director as needed.\n \nQualifications\n \nII. EDUCATION & EXPERIENCE REQUIREMENTS: \u2022 High school diploma or G.E.D. required. \u2022 Must be able to type 45 wpm and have good filing skills. \u2022 Must be proficient in working with personal computer and general office equipment. \u2022 Must have knowledge of Microsoft Word, Windows 10, Excel, Power Point, Publisher, Internet, and E-mail. \u2022 Must have experience in using a 10-key calculator by touch. \u2022 Minimum of two (2) years' experience with office/clerical procedures. \u2022 Two (2) to three (3) years of experience in several functional areas of Human Resources including employee benefits, compensation, employment and employee relations; preferred. III. EMPLOYMENT REQUIREMENTS: \u2022 Applicant will be subject to a complete background investigation. Incomplete inaccurate and/or failure to report information will cause the applicant rejection from consideration. \u2022 Applicant must take and pass a drug, physical, and pre-placement screenings administered by the City of Mission doctor at the City's expense. \u2022 Applicant must have a current valid class "C" driver license issued by the Texas Department of Public Safety with no more than two (2) moving traffic violations within the past two (2) years.\n \nMiscellaneous Information\n \nIV. SKILL ABILITY REQUIREMENT: \u2022 Ability to follow a firm work schedule as directed by supervisor. \u2022 Ability to compute, maintain and prepare complex records correctly, insuring confidentiality. \u2022 Ability to use logical thinking and personal judgment to perform a variety of office tasks that require social skills and knowledge. \u2022 Ability to deal with personnel/public relation issues and various types of citizen inquiries tactfully, courteously, and in a professional manner. Job Title: Human Resources Clerk con't - Page: 2 \u2022 Ability to compute and record numbers correctly. \u2022 Above average oral and written communication skills. Ability to communicate proficiently in English and Spanish. \u2022 Ability to use mathematical skills to interpret financial information. \u2022 Ability to analyze and interpret data. \u2022 Ability to follow set or routine procedures and complete tasks with specified deadlines with little or no supervision. \u2022 Ability to make decisions based on available data/criteria, laws and regulations, or city policy. \u2022 Ability to handle special projects of diverse nature as assigned. \u2022 Ability to perform a wide variety of different types of tasks without the variety itself causing a loss of efficiency. \u2022 Ability to read and interpret documents such as safety rules and city policy and procedures. \u2022 Ability to work under stress and be able to handle various tasks with interruptions. \u2022 Ability to work independently and organized. \u2022 Knowledgeable in COBRA, HIPAA, FMLA, health insurance laws and regulations, risk management and safety. \u2022 Knowledgeable in insurance benefits protocols, policy and procedures. \u2022 Excellent interpersonal skills. \u2022 Evidence of the practice of a high level of confidentiality. \u2022 Excellent organizational skills. V. ESSENTIAL JOB FUNCTIONS: \u2022 Answer telephone with clear, courteous, and professional voice, and direct calls to the appropriate destination to expedite response. \u2022 Process daily incoming mail/documents and disburse accordingly, which includes retrieving incoming faxes and documents of confidential nature. \u2022 Receive visitors, answer questions and inquiries to resolve issues at hand or direct to appropriate destination. \u2022 Perform complex clerical duties following established procedures in Human Resources, Employee Benefits and Risk Management. \u2022 Process Recognition Program (Birthdays, Employee of the Month, etc.). \u2022 Audit documents (ECOS, Election forms, Memos etc.). \u2022 Assist in different capacities within the department divisions. \u2022 Create monthly calendars. \u2022 Create monthly reports for the department divisions. \u2022 Process Employee documents (Performance Evaluations, Corrective Action/Disciplinary Notices etc.) \u2022 Prepare onboarding packets and assist with new hire orientation. \u2022 Receive and process employment applications. \u2022 Advertise and post vacancies in accordance with Equal Employment practices. \u2022 Schedule interviews. \u2022 Conduct Reference Checks. \u2022 Process Employment Turndown letters. Job Title: Human Resources Clerk con't - Page: 3 \u2022 File/scan all paperwork pertaining to city employees in their respective files. \u2022 Process Employee Personal Change Requests. \u2022 Process employment verifications. \u2022 Process purchase orders and invoices. \u2022 Order office supplies. \u2022 Submit monthly reports to U.S. Department of Labor. \u2022 Create training /seminar certificates and enter into Incode. \u2022 Process Separation of Employment letters and conduct Employee Exit Interviews. \u2022 Assist with coordinating Employee Events. \u2022 Update Human Resources page on City Website. \u2022 Conduct annual audits related to Human Resources and Employee Benefits \u2022 Print monthly reports. \u2022 Comply with HIPAA Regulations, following proper internal policies and procedures relating to security and privacy measures to protect personal health information from unauthorized access. \u2022 Process Community Loan Program. \u2022 Process COBRA. \u2022 Process insurance verifications. \u2022 Meet with employees to answer questions concerning benefits, insurance claims, policy, workers' compensation and other personnel related questions. \u2022 Work in conjunction with the Payroll department concerning confidential payroll correspondence. \u2022 Maintain separate medical files in addition to personnel files. \u2022 Create and communicate Health and Wellness materials. \u2022 Process Family Medical Leave requests and approvals and maintain files and log. \u2022 Assist employees with submitting insurance claims. \u2022 Perform other related duties as assigned by supervisor/department director. Job Title: Human Resources Clerk con't - Page: 4 VI. NON-ESSENTIAL JOB FUNCTIONS: \u2022 Attend special events when needed. VII. EQUIPMENT/MATERIALS: General office and safety equipment/materials to include but not limited to the following: \u2022 Personal computer \u2022 10-key calculator \u2022 Copy Machine \u2022 Printer \u2022 Scanner \u2022 Manual Hole Puncher \u2022 Shredder VIII. WORK ENVIRONMENT: Exposure to the following environmental conditions are required for this job. Amount of Time Under 1/3 to Over None 1/3 2/3 2/3 Wet humid conditions (none-weather) X Work near moving mechanical parts X Work in high, precarious places X Extreme cold (non-weather) X Extreme heat (non-weather) X Outdoor weather conditions X Fumes or airborne particles X Toxic or caustic chemicals X Risk of electrical shock X Work with explosives X Risk of radiation X Vibration X IX. MANUAL DEXTERITY: Both fine and gross hand manipulation are required to perform essential job functions. Gross hand manipulation is utilized to grip a series of files and reposition a keyboard to different computer stations and transport binders, books, storage boxes, chairs, and boxes of paper to storage or printing areas. Fine finger dexterity is required to hand write notes, fill out forms, type reports, letters, and memos, input data in computer, and document information needed for day to day tasks.\n\n