Human Resources Generalist

At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to our overall success. We invest in our employees by providing excellent training and development, as well as advancement opportunities. We offer our employees a family environment, great benefits, competitive pay and paid time off for work/life balance. We are dedicated to giving back to the communities we serve, and we encourage our employees to participate in charitable giving and volunteer opportunities. One of our Core Values is to provide a caring place to work where people truly enjoy coming to work each day. Colleagues of First Fidelity Bank take pride in working here, make lasting friendships and have fun!

SUMMARY

The Human Resources Generalist helps manages day-to-day operations of the Human Resources department in all functional areas including: recruitment, onboarding, employee relations, compensation, benefits administration, leave management, performance management, separation/offboarding, metrics tracking, HRIS systems (HRIS/payroll, applicant tracking, performance management, leave management), and special projects as assigned.

PRIMARY DUTIES/RESPONSIBILITIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Recruiting and Onboarding

• Develops, with input from hiring managers, effective recruitment strategies in all markets to fill positions utilizing job boards, electronic media, job fairs, placement firms and executive recruiters.
• Ensures that approved job requisitions are received for all new/replacement positions and posts new positions on career website and other recruiting avenues.
• Proficient in all aspects of the web-based applicant tracking system, including: assisting applicants with the online application process and questions, accessing job applications, communicating with hiring managers regarding applicants and their status, and sending applicant communications.
• Screens applications prior to manager review.
• Conducts reference, background and credit checks. Seeks counsel from HR Director regarding evaluating background check concerns.
• With the approval of the HR Director, determines initial salary offers after considering the Bank's salary matrix, applicant's credentials and experience, career development plan requirements, and internal equity. Makes job offer telephone calls and drafts offer letters for exempt positions.
• Coordinates with managers and the Training Department to set new hire start dates. Responsible for creating HR and benefits related new hire orientation presentations, as well as new hire paperwork.
• Assists managers in identifying staffing needs, job specifications, job duties, qualifications and skills to draft new job descriptions, and review and edit existing job descriptions. Works with management to update job descriptions when posting and annually.
• Creates and maintains metrics reporting, including turnover, vacancy, time to fill, referral yield reports. Assists in preparing Personnel Committee agendas and packets.

Benefits Administration

• Assists in administering the Bank's health and welfare benefits programs. Demonstrates a comprehensive understanding of a self-funding model. Works closely with the HR Director, benefits consultant and benefits vendors to prepare for annual renewal and Open Enrollment.
• Serves as a liaison between the Bank and benefits vendor representatives.
• Assists the HR Director in complying with provisions of ACA, COBRA, HIPAA, ERISA and overseeing mandated reporting to appropriate agencies.
• Tracks benefits eligibility lists and oversees colleague benefits enrollment in Paycom. Answers colleague questions about benefits. Distributes SBCs and SPDs to colleagues.
• Assists with mid-year changes/qualifying events. Ensures that any status changes which affect benefit accruals are correctly updated in the Paycom HRIS/Payroll system.
• Works closely with Payroll Administrator to reconcile benefit bills by providing benefits vendors and Accounting with new enrollees, terminations, and benefits changes.

Maintain Personnel/Payroll Status Changes

• Assists with processing all personnel changes (i.e. wage increases, transfers, address changes, etc.) using the Paycom HRIS system.
• Assists with the Performance Review Process by providing managers with training and ensuring timely completion of colleague performance reviews.
• Serves as back-up for Payroll Administrator - Able to accurately process payroll within payroll deadlines and answer colleague and manager questions about pay policies, understanding paystubs, pay deductions, and Form W-4 changes.

Leave Administration

• Assists in managing the Paid Time Off and Extended Leave Benefit program in keeping with Bank policy and regulations.
• Assists with leave administration (FMLA, workers compensation, short/long term disability).

Employee and Manager Relations

• Assists the HR Director in the developing an open, inclusive work environment in compliance with the Bank's core values and Affirmative Action Plan.
• Under the direct oversight of the HR Director, helps management identify, investigate and resolve employee relations issues. Assists managers with consistently applying our policies and procedures.
• Assists in administration of performance improvement plans, performance review program and discipline process.

Other

• Keeps HR Director informed of all issues, concerns and status of projects. Seeks counsel from HR Director regarding employee or management relations issues or any duty outside of scope of responsibility.
• Oversee SAFE Act registrations and compliance, including assisting with SAFE Act audits.
• Oversees handling overdrafts/NSFs on colleague bank accounts.
• Schedules exit interviews and tracks, analyzes and reports trends in turnover and absenteeism.
• Responds to unemployment insurance claims and participates in personnel-related hearings as necessary.
• On as-needed basis, responds to employment verification requests.
• Assists HR Assistant in maintaining accurate and complete personnel files, I-9 records, etc. Conduct file audits as necessary. Adheres to the Bank's record-keeping policy.
• May perform other duties as assigned.

QUALIFICATIONS

EXPERIENCE REQUIREMENTS:

• Minimum 5+ years of banking or HR-related work experience.

EDUCATION REQUIREMENTS:

• Bachelor's degree in Human Resources or related field required.
• PHR or SHRM-CP certification completed or actively working toward the certification. An advanced degree may substitute for the certification requirement.

OTHER REQUIREMENTS (SKILLS, ABILITIES, CHARACTERISTICS):

• Demonstrates a positive and professional demeanor. Able to exemplify and promote expectations for service delivery and commitment to core values and corporate culture.
• Key strengths are flexibility, fantastic communication skills and huge amounts of drive. Must be a team player with a proven ability to problem solve, follow-up in a timely manner, and recommend new approaches, policies and procedures to effect continual improvements. Responds to issues and concerns with a sense of urgency.
• A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement.
• Exceptional interpersonal and communication skills with the ability to effectively build relationships. Must be able to interface at all levels of the organization.
• Strong professional writing skills; able to draft effective employee communications and training materials.
• Able to independently research and maintain up-to-date knowledge about employment-related laws and regulations.
• Extensive knowledge of all full life cycle recruiting components, including sourcing, qualifying, networking and assessing candidate skills. Able to utilize technology and all sources to promote positions.
• Must be able to manage large workload, multiple priorities and function in a fast-paced environment while dealing with frequent interruptions.
• Must be able to maintain high level of confidentiality.

ADDITIONAL INFORMATION

SUPERVISORY RESPONSIBILITY: None

PHYSICAL REQUIREMENTS: Work in a normal office environment.

AA/EOE M/F/D/V MEMBER FDIC